This section describes how to collect the following information required for restore.
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clusterId of the storage cluster to be restored
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Username for ticket authentication
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sha256 hash of the password for ticket authentication
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SSH public key
CAUTION:
Collect the information required for restore, and then have customer support issue two Rescue tickets for the storage cluster to be restored.
Note:
If you are requested to collect the information by customer support after you asked customer support to issue the tickets, perform the following procedure in parallel with the subsequent procedure of Reinstalling the storage cluster.