Download dump log files.
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Required role: Service
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Click the gear icon on the navigation bar, and then select Dump Log
Files.
The Dump Log Files list window is displayed.
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Click Auto Collection, Base, or
Monitor.
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Auto Collection tab: A list of creation statuses for dump log files whose type is "Auto Collection" is displayed.
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Base tab, Monitor tab: A list of dump log file creation statues for each STORAGE NODE is displayed.
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Select the target storage node, and then click the download icon.
The dump log file download dialog is displayed.
Note:The download icon is activated in the following cases:
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Auto Collection tab: When one or more STORAGE NODEs are selected (multiple nodes can be selected).
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Base tab: When one STORAGE NODE is selected (multiple nodes can be selected).
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Monitor tab: When one STORAGE NODE is selected (multiple nodes cannot be selected).
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Verify the displayed information, and then click Submit.
If an HDD is specified as the download destination drive, select the check box to the left of "Save the dump log file to the HDD", and then click Submit. Select this check box when the disk is slow to write to.
Before clicking Submit, confirm that there is free space equal to or larger than the file size displayed on the dialog box.
The dump log file download dialog is closed, and the dump log files are downloaded.
The processing status of the download is displayed in the bottom right of the window as a pop up.
Note:- The storing location of dump log files is specified in your browser. You can confirm or change the storing location in the setting window of your browser.
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If a dump log file is not downloaded successfully, collect it using a REST API or CLI. For details, contact customer support.
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The dialog started from the Auto Collection tab has the title "Download Auto Collection Dump Log Files."
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The dialog started from the Base tab has the title "Download Base Dump Log Files."
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The dialog started from the Monitor tab has the title "Download Monitor Dump Log File."