If you have a volume with STATUS listed in the table below on the Volumes window of the VSP One SDS Block Administrator, verify that the storage node's Health Status is not "Alerting".
If "Alerting" occurs in the Health Status of the storage node, see If a health status error is detected in the VSP One SDS Block Administrator and address the failure in turn. However, if the status of the storage node where "Alerting" is occurring is only "RemovalFailed", take action for a volume failure as shown in the following table without referring to If a health status error is detected in the VSP One SDS Block Administrator.
If you don’t see "Alerting" in the storage node health status, simply address the volume failure as shown in the following table.
If 20 or more volume management operations are being performed at the same time, a volume might transition to one of the following statuses. In this case, reduce the number of simultaneous volume management operations to less than 20, and then take the action described in the table.
STATUS |
SNAPSHOT STATUS |
Description |
VOLUME TYPE |
Data reduction status |
Action* |
---|---|---|---|---|---|
MetaDataConsistencyError |
All statuses |
The data of the volume or snapshot volume is no longer guaranteed. |
Both normal and snapshot volume types |
Failed |
Collect the dump log files of VSP One SDS Block, and then contact customer support. |
IOSuppressed |
All statuses |
The data of the volume or snapshot volume can no longer be guaranteed. I/O operations to the faulty volume or snapshot volume is not possible. |
Both normal and snapshot volume types |
Failed |
Collect the dump log files of VSP One SDS Block, and then contact customer support. |
Other than Failed |
Contact customer support. |
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CreationFailed |
All statuses |
Volume creation ended abnormally. |
Normal |
Failed |
Collect the dump log files of VSP One SDS Block, and then contact customer support. |
Other than Failed |
Contact customer support. |
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Snapshot |
All statuses |
Delete the snapshot volume which ended abnormally and create a volume again. |
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DeletionFailed |
All statuses |
Volume deletion ended abnormally. |
Normal |
Failed |
Collect the dump log files of VSP One SDS Block, and then contact customer support. |
Other than Failed |
Delete the volume which ended abnormally again. |
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Snapshot |
All statuses |
Delete the snapshot volume which ended abnormally again. |
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ExpansionFailed |
All statuses |
Volume expansion ended abnormally. |
Normal |
Failed |
Collect the dump log files of VSP One SDS Block, and then contact customer support. |
Other than Failed |
Expand the volume which ended abnormally again without specifying a value for the addictionalCapacity. |
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UpdateFailed |
All statuses |
An update of the volume settings ended abnormally. |
Both normal and snapshot volume types |
Failed |
Collect the dump log files of VSP One SDS Block, and then contact customer support. |
Other than Failed |
Update the settings of the volume which ended abnormally again. Or, delete the volume which ended abnormally. |
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* If a problem persists after taking the corresponding action, collect the dump log files of VSP One SDS Block, and then contact customer support. |