Action to be taken for a user authentication error

Virtual Storage Platform One SDS Block System Administrator Guide

Version
1.15.x
Audience
anonymous
Part Number
MK-24VSP1SDS001-02

If a failure occurred during user authentication, troubleshoot it according to the following flowchart.

  • Could not log in to VSP One SDS Block Administrator and an error message was displayed.

  • HTTP status code 401 or 403 was returned when a REST API/CLI command is run.

  • When running the REST API/CLI, a solution indicating that the authentication error is to be handled according to troubleshooting guidelines was displayed. For more information, contact customer support.