The following table lists potential error conditions that might occur during storage system installation on a Windows host and provides instructions for resolving the conditions. If you cannot resolve an error condition, contact customer support.
| Error Condition | Recommended Action |
|---|---|
| The devices are not recognized by the system. | Be sure the READY indicator lights on the storage system
are ON. Be sure the fibre cables are correctly installed and firmly connected. |
| The Windows system does not reboot properly after hard shutdown. | If the Windows system is powered off unexpectedly (without the normal shutdown process), wait three minutes before restarting the Windows system. This lets the storage system’s internal time out process to purge all queued commands so the storage system is available (not busy) during system startup. If the Windows system is restarted too soon, the storage system tries to process the queued commands and the Windows system will not reboot successfully. |