The Hitachi Remote Ops monitoring system monitors your storage system and notifies Hitachi Vantara when service is required.
- Log in to the Support website.
- Obtain the Site ID for the location where the storage system is installed. If you do not see your site listed, add the site.
- Download the Hitachi Remote Ops system software and documentation.
- Follow the instructions in the Hitachi Remote Ops Installation Guide to install and configure Hitachi Remote Ops.
- After you have configured Hitachi Remote Ops with the appropriate Site ID, open a case on the Support Website and let us know that your storage system is installed and Hitachi Remote Ops is enabled.