If you do not already have an account on the Support Website, you need to register so you can download and install the Hitachi Remote Ops monitoring system. Locate the product serial number (labeled MFG. NO.) on the rear of the controller. Open a web browser on your PC or mobile device. Log in to the Support Website, and follow the instructions to register your storage system. If you have previously registered Hitachi Vantara products, you can add an additional site. Install Hitachi Remote Ops.