Troubleshooting for embedded CCI

Virtual Storage Platform One Block Administrator User Guide

Version
A3-02-2x
Audience
anonymous
Part Number
MK-23VSP1B001-00

The following table provides general troubleshooting information for embedded CCI. If you need technical assistance, please contact customer support.

Problem Action
Unable to log into the embedded CCI. Check if you can log in to the maintenance utility using the user name you used to log in. If cannot log in, check the user name. If you can log in, perform the following steps and then try logging in to embedded CCI:
  • Change the password
  • Reset the enable/disable of external authentication