Unlocking a user account

System Administrator Guide for Virtual Storage Platform E Series

Part Number

A user account is automatically locked after three unsuccessful login attempts to Device Manager - Storage Navigator or Command Control Interface. The account is locked for 60 seconds. If necessary, you can release the locked status before the lock times out.

You must have the Security Administrator (View & Modify) role to perform this task.

  1. In the Administration tree, select User Groups.
  2. On the User Groups tab, click a user group to which the locked-out user belongs.
  3. On the User tab, select the user you want to unlock.
  4. On the User tab, click More Actions > Release Lockout.
    The Release Lockout window opens.
  5. Specify a task name, and then click Apply.