Collecting dump files manually

System Administrator Guide for Virtual Storage Platform E Series

Version
93-07-0x
Audience
anonymous
Part Number
MK-97HM85028-18

You can collect dump files manually if the dump tool is unavailable or is causing an error in the dump files.

Note:
  • installDir indicates the installation directory of the storage management software and the SVP software (for example, C:\Mapp).
  • %USERPROFILE% indicates the installation login user of the SVP (for example, C:\Users\<user name>).
  • %WINDIR% indicates the Windows folder in the system drive (for example, C:\Windows).
  • [Storage system number](Example) When the storage system number is 832000400001, the folder name is as follows:. <installDir>\wk\832000400001\DKC200\mp\pc\*.trc
  • Note that some files do not exist depending on the operating environment.

Files to collect manually:

  • %USERPROFILE%\AppData\LocalLow\Sun\Java\Deployment\log\*.*
  • %WINDIR%\minidump\*.dmp
  • %WINDIR%\system32\config\AppEvent.Evt
  • %WINDIR%\system32\config\SecEvent.Evt
  • %WINDIR%\system32\config\SysEvent.Evt
  • %WINDIR%\system32\drivers\etc\HOSTS*
  • %WINDIR%\system32\drivers\etc\services*
  • %WINDIR%\System32\Winevt\Logs\Application.evtx
  • %WINDIR%\System32\Winevt\Logs\Security.evtx
  • %WINDIR%\System32\Winevt\Logs\System.evtx
  • <installDir>\OSS\apache\logs\*.log
  • <installDir>\OSS\jetty\logs\*.log
  • <installDir>\OSS\jetty2\logs\*.log
  • <installDir>\OSS\jetty3\logs\*.log
  • <installDir>\wk\supervisor\assist\cnf\*.*
  • <installDir>\wk\supervisor\assist\data\*.*
  • <installDir>\wk\supervisor\assist\history\*.*
  • <installDir>\wk\supervisor\assist\log\*.*
  • <installDir>\wk\supervisor\comweb\logs\*.*
  • <installDir>\wk\supervisor\dkcman\cnf\*.*
  • <installDir>\wk\supervisor\dkcman\log\*.*
  • <installDir>\wk\supervisor\mappiniset\logs\MappIniSet\*.*
  • <installDir>\wk\supervisor\mappiniset\mpprt\cnf
  • <installDir>\wk\supervisor\microsetup\log\*.*
  • <installDir>\wk\supervisor\portmanager\cnf\*.*
  • <installDir>\wk\supervisor\portmanager\logs\PortManager\*.*
  • <installDir>\wk\supervisor\restapi\build.json
  • <installDir>\wk\supervisor\restapi\data
  • <installDir>\wk\supervisor\restapi\logs
  • <installDir>\wk\supervisor\restapi\version.json
  • <installDir>\wk\supervisor\rmiserver\cnf\*.*
  • <installDir>\wk\supervisor\rmiserver\log\*.*
  • <installDir>\wk\supervisor\sdlist\log\*.*
  • <installDir>\wk\supervisor\system\log\*.log
  • <installDir>\wk\[Storage system number]\DKC200\config\*.cfg
  • <installDir>\wk\[Storage system number]\DKC200\mp\pc\*.dbg
  • <installDir>\wk\[Storage system number]\DKC200\mp\pc\*.dmb
  • <installDir>\wk\[Storage system number]\DKC200\mp\pc\*.dmp
  • <installDir>\wk\[Storage system number]\DKC200\mp\pc\*.inf
  • <installDir>\wk\[Storage system number]\DKC200\mp\pc\*.ini
  • <installDir>\wk\[Storage system number]\DKC200\mp\pc\*.trc
  • <installDir>\wk\[Storage system number]\DKC200\others\commdata\*.*
  • <installDir>\wk\[Storage system number]\DKC200\san\cgi-bin\utility\log\*.*
  • <installDir>\wk\[Storage system number]\DKC200\san\SN2\logs\*.*
  • <installDir>\wk\[Storage system number]\DKC200\san\SN2\SN2Files\logs\*.*
  • <installDir>\wk\[Storage system number]\SMI\logs\*.*
  • c:\SetupTrace\*.*