Step 9: Install Hitachi Remote Ops monitoring system

Virtual Storage System E590, E790 Installation Guide

Part Number

Hitachi Remote Ops monitoring system monitors your storage system and notifies Hitachi Vantara when service is required. Hitachi Remote Ops runs on Windows, Linux, and Solaris operating systems.

  • Log in to the Support Website. If you do not already have an account, you need to register. When registering, you will be asked for information about the product. For Product Name, enter VSP E Series. The product serial number is labeled MFG. NO. on the rear of the controller.
  • Obtain the Site ID for the location at which the storage system is installed. If you do not see your site listed, you will first need to add the site.
  1. Download the Hitachi Remote Ops system software and documentation.
  2. Follow the instructions in Hitachi Remote Ops Installation Guide to intall and configure Hitachi Remote Ops.
  3. After you have configured Hitachi Remote Ops with the appropriate Site ID, open a case on the Support Website to let us know that your system is installed and that the Hitachi Remote Ops monitoring system is enabled.
    Installing Hitachi Remote Ops completes the self-installation of your storage system.