Storage Device Launcher errors

System Administrator Guide for VSP E990 and VSP G130, G/F350, G/F370, G/F700, G/F900

Version

88-06-0x

Audience

anonymous

Part Number

MK-97HM85028-08

Error condition	Probable cause / Recommended action
Storage Device Launcher cannot start. Or a message appears asking if you have entered the name correctly because `..\..\bundle\jre_win\bin\javaw` cannot be found. HDvM - SN that can run in the Adobe AIR environment cannot start from a web browser.	After installing Storage Device Launcher, the `WCLauncher_win` folder used for the installation might have been deleted or moved. If the `WCLauncher_win` folder remains, restore it to the location where it was installed. Or, reinstall Storage Device Launcher in the new location to which it has been moved. If you cannot find the `WCLauncher_win` folder, download the setup file and reinstall Storage Device Launcher. For details, see Installing Storage Device Launcher on the management client.

Error condition

Probable cause / Recommended action

Storage Device Launcher cannot start. Or a message appears asking if you have entered the name correctly because ..\..\bundle\jre_win\bin\javaw cannot be found.
HDvM - SN that can run in the Adobe AIR environment cannot start from a web browser.

After installing Storage Device Launcher, the WCLauncher_win folder used for the installation might have been deleted or moved. If the WCLauncher_win folder remains, restore it to the location where it was installed. Or, reinstall Storage Device Launcher in the new location to which it has been moved.

If you cannot find the WCLauncher_win folder, download the setup file and reinstall Storage Device Launcher. For details, see Installing Storage Device Launcher on the management client.