Firefox web browser problems on UNIX

System Administrator Guide for VSP E990 and VSP G130, G/F350, G/F370, G/F700, G/F900

Version
88-06-0x
Audience
anonymous
Part Number
MK-97HM85028-08

Note the following when using Firefox web browser on UNIX:

  • If a Mozilla process or a Firefox web browser process becomes unavailable, Device Manager - Storage Navigator performance is affected. Delete the abnormal process and continue with Device Manager - Storage Navigator operations.
  • When using Device Manager - Storage Navigator on the Japanese version of the Firefox web browser, you must use the X Server Emulator to properly configure the browser, as follows:

    In a B Shell, enter the following command:

    LANG=C 
    export LANG

    In a C Shell, enter the following command:

    setenv LANG C

When you use Device Manager - Storage Navigator with Firefox, movements of the focus may differ from movements of the focus in Internet Explorer. For example:

  • When the Device Manager - Storage Navigator login window appears, the focus is not on the User Name box. Even is the User Name box is emphasized, you cannot enter any characters in it.
  • When you move the focus by using the Tab key, the destination browser window does not become active.

In Firefox, when you click Logout at the upper right corner of the Device Manager - Storage Navigator main window, the Device Manager - Storage Navigator login window appears after you logout. With Internet Explorer, the window closes after the logout.

OLH Only

Navigating the Device Manager - Storage Navigator user interface

The following figure shows an example of the GUI main window. In this example, Logical Devices has been selected.



Menu bar



Item Description
Click to return to the previous window.
Click to advance to the next window.
File
  • Refresh All: Acquires all the information about the storage system and updates both the SVP and Device Manager - Storage Navigator. You must have the Storage Administrator (initial configuration) permissions to use this function.
  • Logout: Logs the current user out of Device Manager - Storage Navigator.
Actions Provides actions to the storage system such as creating LDEVs or performing replication copy.
Reports
  • Task Management: Manages the tasks that will be applied to the storage system.
  • Configuration Report: Creates and downloads storage system configuration reports.
  • Performance Monitor: Monitors performance of the storage system.
  • Shredding Report: Downloads the shredding report.
Settings
  • User Management: Manages Device Manager - Storage Navigator user accounts, including changing passwords.
  • Resource management: Performs resource group related operations
  • Security: Performs audit log or encryption operations
  • Environmental Settings: Configures the license, the refresh interval of the window or an external server. Resets view settings that can be customized, such as width or order of table column.
View Changes the font size in the window.
Maintenance Utility Launches the storage system's maintenance work window.
Tool
  • Download: Displays the dialog box to download the setup files for Web Console Launcher (required to use the HDvM - SN secondary window with Java 11 or later) and Storage Device Launcher (required to start HDvM - SN running with Adobe AIR).
Help Displays the online help

Opening Device Manager - Storage Navigator secondary windows

Some Device Manager - Storage Navigator operations are performed through secondary windows that use a Java application. For this reason, whether you are using JRE 5.0 or 6.0, a message might appear and ask if you want to run a Java Application. You might see slightly different dialog boxes depending on your environment and configuration. For JRE 7.0, the Warning - Security dialog box (shown below) displays when the digital signature has expired.

To use Device Manager - Storage Navigator, if you select Do not show this again for apps from the publisher and location above in the Warning - Security dialog box before clicking Run, Device Manager - Storage Navigator is always allowed to access the local files. When you click Run, you will not see this dialog box again.



Note: The Device Manager - Storage Navigator digital signature has an expiration date and it might be expired depending on the Device Manager - Storage Navigator version that you use. Even though the digital signature is expired, you can continue using Device Manager - Storage Navigator.
Note: The following Java versions do not allow the Device Manager - Storage Navigator secondary window to display.
  • Java 7 Update 55 or later
  • Java 8 Update 5 or later

To start up the window, you need to change Java security settings. For details, see Changing Java security settings.

Using the Device Manager - Storage Navigator main window

You can perform operations by using the main window and wizards.

  1. Click a function in the resource tree in the Explorer.

  2. If necessary, choose a tab and use a filter to reduce the number of items in the table.


  3. Select an item in the table and click a button to open a wizard.


  4. Set options in the wizard and click Finish to confirm the setting.
  5. Enter a task name and click Apply to apply the setting to the storage system. The setting is queued as a task and performed in order.
    Tip: To open the task window after closing the wizard, select Go to tasks window for status and click Apply in the wizard.


  6. Open the task window to verify the result of the operation. A task can be suspended or canceled if the processing of the task is not started.
Main window controls

The following figure shows the buttons that appear in the upper left part of the main window.

Buttons


The Back button displays the previous window; the Next button displays the next window. Device Manager - Storage Navigator tracks up to 10 operations and the windows that display depend on the selection from the navigation tree.

The following figure shows the buttons that appear in the upper right part of the main window.



Table Controls

The following figures shows the controls used to view and filter the results in a main window table:



To scroll through pages of the table, use the left and right arrows or type a page number into the number field. To select all rows in the table, click Select All Pages. To display a table column, click Column Settings. If filter is ON, the filtered rows are selected. To sort the table, click the header of the column that you want to use to sort.

To save the displayed information to a TSV file, click Export under More Actions. This action is demonstrated in the following figure.



When you change the default file name, confirm that the file name contains the .tsv extension to save the file.

Filtering

To filter the table, select or input the desired filtering conditions and click Apply.

Note:
  • Users can set up to 16 conditions.
  • When the input condition is wrong, click Apply to clear the condition.
  • Select the attribute whose date and time values must be entered, and then enter the values.
  • The values of date and time are "YYYY/MM/DD" and "hh:mm:ss", respectively.
  • After you enter the date in the first box, "00:00:00" is displayed in the second box as a default time value. Edit this value as needed and click Apply.


Tooltip

When text displays in the main window, ellipses (...) may be displayed to show that the text is truncated. If you place the mouse cursor over an ellipsis (...), the full text displays in a tooltip (a small "hover box").



Main window and Modify mode

There is no Modify mode for the Device Manager - Storage Navigator main window. Main window and wizard operations are queued as tasks and performed in order. However, when using a Device Manager - Storage Navigator secondary window, you must be in Modify mode before changing any settings. Secondary window operations are not queued or displayed in the task window.

Using Device Manager - Storage Navigator secondary windows

Some Hitachi Device Manager - Storage Navigator operations are performed through secondary window within the Java Runtime Environment (JRE).

This section describes requirements, operation methods, notes, and troubleshooting required to use Hitachi Device Manager - Storage Navigator secondary windows.

Secondary windows and wizards

When you select an operation to perform, a secondary window or wizard is displayed.

Figure. Example of a secondary window

Figure. Example of a wizard

Secondary window menus and buttons

The following figure shows the Device Manager - Storage Navigator secondary window.



The following table describes the menus and buttons accessible in the window.

Item

Description

Title bar

Provides information about the connected storage system.

  • IP indicates the IP address of the SVP.
  • S/N indicates the serial number.
  • D/N indicates the device name specified in the Edit storage system window.

File > Refresh All

Updates the information on the SVP. All information displayed on the Device Manager - Storage Navigator secondary window is reacquired from the storage system. We recommend that you use this command only when error recovery is required.

  • Takes time until the processing has been completed.
  • While updating, other users are not allowed to perform any operation on the Device Manager - Storage Navigator windows. Maintenance of the storage system or the SVP operation by the service personnel is not allowed, either.
  • Available only for the user with Storage Administrator (Initial Configuration) role.
  • Available only when the user is in Modify mode.
  • The information may not display correctly if SVP maintenance is in progress.
  • Try this command if the configuration information displayed on the Device Manager - Storage Navigator differs from the actual configuration information that can be recognized from the host.

File > Refresh

Displays the latest information on Device Manager - Storage Navigator.

The information might not display correctly when the exclusive lock is effective or SVP maintenance is in progress.

File > Close

Closes the Device Manager - Storage Navigator secondary window

Go menu

Indicates software names

Help menu

About: Opens the About dialog box to show the version of the storage system.

Unlocked

Locked

Indicates the current operational mode of Device Manager - Storage Navigator.

If all logged in users are currently working in the view mode, the blue unlocked-shaped icon () appears. If any user is working in the Modify mode, the red locked-shaped icon () appears.

Note: The operational status might not be displayed correctly when the exclusive lock is effective or SVP maintenance is in progress.

View

Modify

Allows users to switch the operation mode between Modify and View. The button always shows the current user operation mode. To change the modes, click the button.

You cannot switch to the Modify mode while any other user is operating in the Modify mode. Make sure to confirm the exclusive lock icon before switching to the Modify mode.

Reset

Reset the remaining time for the Modify mode. Appears only when you are in Modify mode.

Logged in as

Shows the user ID of the currently logged-in user.

Logout

Closes the Device Manager - Storage Navigator secondary window.

Apply

Implements all the changes or settings displayed in blue bold italics. This button is available only in Modify mode.

You can create and store up to 20,000 settings or operations before actually applying them to the storage system. To avoid a possible error, do not apply more than 20,000 settings at a time.

Cancel

Cancels the changes or settings made on the window. This button is available only in Modify mode.

HDvM - SN secondary windows and Modify mode

A secondary window opens when you click a command from the Device Manager - Storage Navigator menu. To make settings in a secondary window, you must change to Modify mode by clicking . Modify mode prohibits other users or programs from changing the storage system setting. As soon as you close the secondary window, Modify mode is released.

The secondary window displays the progress bar (shown in the following figure) indicating the remaining time in the timeout period. To extend this period and remain in Modify mode, click Reset.



Resetting timeout period for Modify mode

The secondary window displays the progress bar (shown in the following figure) indicating the remaining time in the timeout period. To extend this period and remain in Modify mode, click Reset.



The Modify mode default timeout period is 30 minutes, but can be changed by modifying RMI time-out period for Modify.

If Modify mode is released due to a timeout, the current window will still be visible, but an error message is returned when you click Apply, or when you try to update the window through File > Refresh All or Refresh .

Resetting the secondary window

The Device Manager - Storage Navigator secondary window is reset when you do any of the following:

  • Click Apply or Cancel
  • Click Refresh or Refresh All on the File menu
  • Switch tabs
Cautions when using secondary windows

If you use IPv6 to display the Device Manager - Storage Navigator main window when both IPv4 and IPv6 are available, IPv6 addresses are displayed in the Device Manager - Storage Navigator secondary window but actually IPv4 communication is used.

  • The mouse wheel may not function in the Device Manager - Storage Navigator secondary window.
  • If you accept other processing while you are changing the configuration of the storage system on the secondary window, an error occurs.
  • If an error occurs when you try to log in or when you click Apply, wait awhile and log in again.
  • If an error occurs when you switches operation modes (View/Modify) or tabs, wait awhile and click File > Refresh.
Validity period of the Device Manager - Storage Navigator program

The code signature using the certificate is signed for the Device Manager - Storage Navigator program to certify the developer of the program. Also, the timestamp* is stamped to certify that the developer of the program signed the code signature during the validity period of the certificate. While the timestamp is valid, you can verify that Hitachi is the developer of the program, and securely use the program.

Note: The timestamp stores (in a secure format that prevents falsification) the date and time that the code signature was signed. Therefore, by using the timestamp, you can verify whether the code signature was signed during the validity period of the certificate, and whether the program has been safe from falsification after the code signature was signed.

Before the Device Manager - Storage Navigator secondary window opens, the following dialog box appears. (The contents of the dialog box differ depending on the Java version.) To start the Device Manager - Storage Navigator secondary window, click Run.

Note: To check the validity period of the certificate, click More Information > View Certificate Details. Even if the certificate expired, the user can securely use the Storage Navigator secondary window while the timestamp is valid.
Java updates
Some Device Manager - Storage Navigator operations are performed using Java applications. You may be prompted to update the Java application when navigating to these operations, as shown in the following figure.
Note:

The Java Update Needed dialog box appears when a newer version of Java is available. Depending on your environment, the appearance of this dialog box might differ.