Unlock a user account

System Administrator Guide for VSP E990 and VSP G130, G/F350, G/F370, G/F700, G/F900

Part Number

If a user attempting to log in to Device Manager - Storage Navigator or Command Control Interface enters an incorrect username or password three times, the system sets the login status to locked, preventing further login attempts for 60 seconds. If necessary, you can release the locked status before the lock times out.

You must have the Security Administrator (View & Modify) role to perform this task.

  1. In the Administration tree, select User Groups.
  2. On the User Groups tab, click a user group to which the locked-out user belongs.
  3. On the User tab, select the user you want to unlock.
  4. On the User tab, click More Actions > Release Lockout.
    The Release Lockout window opens.
  5. Specify a task name, and then click Apply.