You can collect dump files manually if the dump tool is unavailable or is causing an error in the dump files.
Note:
- installDir indicates the installation directory of the storage management software and the SVP software (for example, C:\Mapp).
- %USERPROFILE% indicates the installation login user of the SVP (for example, C:\Users\<user name>).
- %WINDIR% indicates the Windows folder in the system drive (for example, C:\Windows).
- [Storage system number](Example) When the storage system number is 832000400001, the folder name is as follows:. <installDir>\wk\832000400001\DKC200\mp\pc\*.trc
- Note that some files do not exist depending on the operating environment.
Files to collect manually:
- <installDir>¥wk¥supervisor¥dkcman¥log¥*.*
- installDir>¥wk¥supervisor¥dkcman¥cnf¥*.*
- <installDir>¥wk¥supervisor¥rmiserver¥log¥*.*
- <installDir>¥wk¥supervisor¥rmiserver¥cnf¥*.*
- <installDir>¥wk¥supervisor¥sdlist¥log¥*.*
- <installDir>¥wk¥supervisor¥mappiniset¥logs¥MappIniSet¥*.*
- <installDir>¥wk¥supervisor¥mappiniset¥mpprt¥cnf
- <installDir>¥wk¥supervisor¥assist¥log¥*.*
- <installDir>¥wk¥supervisor¥assist¥cfg¥*.*
- <installDir>¥wk¥supervisor¥assist¥dat¥*.*
- <installDir>¥wk¥supervisor¥assist¥history¥*.*
- <installDir>¥wk¥supervisor¥comweb¥logs¥*.*
- <installDir>¥wk¥supervisor¥microsetup¥log¥*.*
- <installDir>¥wk¥supervisor¥portmanager¥cnf¥*.*
- <installDir>¥wk¥supervisor¥portmanager¥logs¥PortManager¥*.*
- <installDir>¥wk¥supervisor¥restapi¥data
- <installDir>¥wk¥supervisor¥restapi¥logs
- <installDir>¥wk¥supervisor¥restapi¥build.json
- <installDir>¥wk¥supervisor¥restapi¥version.json
- <installDir>¥wk¥supervisor¥system¥log¥*.log
- <installDir>¥wk¥[Storage system number]¥DKC200¥mp¥pc¥*.trc
- <installDir>¥wk¥[Storage system number]¥DKC200¥mp¥pc¥*.dmp
- <installDir>¥wk¥[Storage system number]¥DKC200¥mp¥pc¥*.dbg
- <installDir>¥wk¥[Storage system number]¥DKC200¥mp¥pc¥*.dmb
- <installDir>¥wk¥[Storage system number]¥DKC200¥mp¥pc¥*.ini
- <installDir>¥wk¥[Storage system number]¥DKC200¥mp¥pc¥*.inf
- <installDir>¥wk¥[Storage system number]¥DKC200¥san¥SN2¥SN2Files¥logs¥*.*
- <installDir>¥wk¥[Storage system number]¥DKC200¥san¥SN2¥SN2¥logs¥*.*
- <installDir>¥wk¥[Storage system number]¥DKC200¥san¥cgi-bin¥utility¥log¥*.*
- <installDir>¥wk¥[Storage system number]¥DKC200¥others¥commdata¥*.*
- <installDir>¥wk¥[Storage system number]¥DKC200¥config¥*.cfg
- ¥wk¥[Storage system number]¥SMI\logs\*.*
- <installDir>¥OSS¥apache¥logs¥*.log
- <installDir>¥OSS¥apache¥logs¥ssl¥*.log
- <installDir>¥OSS¥jetty¥logs¥*.log
- %USERPROFILE%¥AppData¥LocalLow¥Sun¥Java¥Deployment¥log
- %WINDIR%¥system32¥config¥SysEvent.Evt
- %WINDIR%¥system32¥config¥SecEvent.Evt
- %WINDIR%¥system32¥config¥AppEvent.Evt
- %WINDIR%¥minidump¥*.dmp
- %WINDIR%¥System32¥Winevt¥Logs¥Application.evtx
- %WINDIR%¥System32¥Winevt¥Logs¥Security.evtx
- %WINDIR%¥System32¥Winevt¥Logs¥System.evtx
- %WINDIR%¥system32¥drivers¥etc¥HOSTS*
- %WINDIR%¥system32¥drivers¥etc¥services*
- %WINDIR%¥minidump¥*.