Service processor

Virtual Storage Platform 5000 Series Hardware Guide

Part Number

The service processor (SVP) is integrated into the controller and can only be used by authorized Hitachi Vantara personnel. The SVP enables the Hitachi Vantara representative to configure, maintain, service, and upgrade the storage system, and it also hosts the Hitachi Device Manager - Storage Navigator software. The SVP collects performance data for key hardware components and is connected with a service center for remote maintenance of the storage system. The SVP does not have access to any user data stored on the storage system.

If an optional second SVP is installed, the primary SVP is the active unit while the secondary SVP acts as a hot standby. If the primary SVP fails, the hot standby SVP takes over. In this way, the dual-SVP configuration eliminates single points of failure with the SVP.

Number Item Description

Used to power on or off the SVP power supply.

Holding down this switch shuts down the power supply.

2 SVP POWER Green: The SVP power supply is powered on.
3 SVP DCIN Green: The SVP is receiving DC power.
4 SVP HDD Green: The HDD in the SVP is being accessed.
5 SVP SHUT DOWN Red: The SVP can be removed when the storage system is powered on.

The table lists the technical specifications of the service processor.



Operating System

Windows 10 IoT Enterprise 2019 LTSC


Intel® Core™ i3-6100U Processor

Internal Memory

8 GiB

Disk drive

256GiB (SATA3.0 mSATA)


On-Board 10Base-T/ 100Base-TX /1000Base-T x 2 Port


Version 3.0 x 4 ports

Because the SVP has no monitor or keyboard, a maintenance PC must be connected to the SVP to view the information collected by the SVP.