Unlocking a user account

System Administrator Guide for VSP 5000 Series

Part Number

When the user account security policies are not configured, or when Lock Account is specified for the lockout mode, the user account is automatically locked when the maximum number of login attempts has been exceeded. The account is locked for 60 seconds. If necessary, you can release the locked status before the lock times out.

You must have the Security Administrator (View & Modify) role to perform this task.

  1. In the Administration tree, select User Groups.
  2. On the User Groups tab, click a user group to which the locked-out user belongs.
  3. On the User tab, select the user you want to unlock.
  4. On the User tab, click More Actions > Release Lockout.
    The Release Lockout window opens.
  5. Specify a task name, and then click Apply.