Initial superuser login

System Administrator Guide for VSP 5000 Series

Part Number

When you log in to the storage system for the first time, you must log in as the superuser (includes all permissions) so you can set up the other user accounts.

  • To prevent unauthorized use of the superuser account, you must change the password for the superuser account immediately after the initial login.
  • To prevent unauthorized access to the functions available to service representatives, you must create user accounts that do not have the "Support Personnel (Vendor Only)" role and that have limited access to individual tools. Users that have the "Support Personnel (Vendor Only)" role can perform the same operations as service representatives.

Use the following procedure to log in for the first time by using Device Manager - Storage Navigator.

  1. Contact customer support to obtain the superuser ID and password.
  2. Start a web browser on the management client.
  3. In the web browser, enter the URL for your SVP:
    If you changed the port number of the HTTP protocol from the initial value (443), specify the following URL:
  4. The following actions might be required to open the login window, depending on your environment:
    • If a message indicates that the enhanced security configuration is enabled on the management client, select In the future, do not show this message and then click OK.
    • If the SVP is configured to support SSL-encrypted communication and security messages appear, make sure the certificate is correct and follow the instructions in the dialog box.
    • If a message indicates that certain websites are blocked, you need to add the SVP to the trusted sites zone (see Adding your SVP to the trusted sites zone for Windows Server computers).
  5. Type the superuser ID and password, and then click Login.
  6. If the Security Information dialog box appears, click Yes.

    After you log in, the Device Manager - Storage Navigator main window opens. You can navigate using the menu, tree, or General Tasks.

  7. Important: Change the superuser password immediately after you log in to prevent unauthorized use of the superuser account. To change the password, click Settings > User Management > Change Password.