Use the following guidelines and suggested steps to help resolve UCP Advisor upgrade issues.
- Condition:
- Upgrading UCP Advisor to the current version fails.
- What it Means:
- UCP Advisor could not be upgraded to the current version.
- Corrective Action:
-
- Log on to the vCenter and revert the snapshots of all the UCP Advisor cluster nodes.
- (Optional) Update the command devices as required.
- Power on the Master Node VM and the Worker Node VMs.
- Verify that the Kubernetes services are running. Enter:
kubectl get pods -n ucp
Note: If any pod is in the Warning, Error, or init(0) state, then reset the pod. Enter:kubectl rollout restart deployment ucpadvisor-kong -n ucp
- Verify that the UCP system devices are reconnected and that they are in the Ready state. Enter:
kubectl get nodes -n ucp
- Download the UCP Advisor 4.5.0 upgrade package ucpadvisor-air-gapped-v4.5.0-88.tar.gz from the Hitachi Support Connect Portal at: https://support.hitachivantara.com/en/user/answers/downloads.html (login required), and then copy it to the UCP Advisor Master Node VM.
- Extract the UCP Advisor upgrade file. Enter:
sudo tar -xvzf ucpadvisor-air-gapped-v4.5.0-88.tar.gz - Navigate to the installer/scripts/ folder, and then run the following commands:
chmod 755 refresh_failed_device_crs.sh ./refresh_failed_device_crs.sh
- Log on to UCP Advisor and verify all the UCP systems and devices.
- Clear the host key configurations for the network switches.
- For Ethernet switches: Enter
clear ssh hosts
- For Fibre Channel switches: Enter
sshutil delknownhost <IP address of the Master Node VM>
- For Ethernet switches: Enter