Troubleshooting UCP Advisor VM reboot issues

Unified Compute Platform (UCP) Advisor Software Installation Guide

Version
4.5.x
Audience
anonymous
Part Number
MK-92UCP120-13

Use the following guidelines and suggested steps to help resolve issues when rebooting the UCP Advisor VMs.

Condition:
UCP Advisor becomes inaccessible after rebooting the Master Node VM, Worker Node1 VM, and Worker Node2 VM even though the pods are still running.
What it Means:
UCP Advisor is not accessible after rebooting the VMs.
Corrective Action:
On the Master Node VM, verify that the UCP Advisor-kong pod status is in the Normal state. Enter:
kubectl get pods -n ucp
If the UCP Advisor-kong pod is in the Init 0/1 state, then restart the UCP Advisor-kong pod. Enter:
kubectl rollout restart deployment ucpadvisor-kong -n ucp
Note:
  • After verifying the UCP systems and devices, you can delete both the UCP Advisor 4.5.0 upgrade package and the extracted files from the Master Node VM.
  • After rebooting the UCP Advisor VMs, you must accept the REST API certificate if you are using UCP Advisor in the plugin mode.
  • Install any UCP Advisor patches as needed.