SSB2 error codes when SSB1 = 2E31/B901/B90A/B90B/B912/D004

TrueCopy® User Guide

Version
9.8.7
Audience
anonymous
Part Number
MK-98RD9022-18

Error code

(SSB2)

Description

4A96

The pair cannot be created because CLPR to which the specified P-VOL belongs and CLPR for the registered consistency group are different.

4B02 (VSP 5000 series)

A pair cannot be resynchronized because the request was for a consistency group without the open or mainframe consistency attribute defined from Business Continuity Manager.

9100

The command cannot be executed because the user authentication is not performed.

B920

The pair cannot be created because the system identifier is not correct.

B923

(VSP G/F350, G/F370, G/F700, G/F900, VSP E series) The consistency group paircreate or pairresync was rejected because supported and unsupported software is used in the DKC.

(VSP 5000 series) The command was rejected because supported microcode and non-supported microcode co-exist in DKC after receiving consistency group definition direction which is configured from several storage systems for pair creation and pair resync request.

B927

You cannot run the following operations to a pair in a 2DC configuration:

  • Swap Suspend
  • Takeover

B928

The pair cannot be created because the mirror ID is invalid.

B929

The pair operation was rejected because the microcode or firmware is being replaced.

B92A

The pair cannot be created because the specified volume is a command device.

B934

The pair cannot be created because TC is not installed.

B935

S-VOL hide mode is not supported.

B936

The required shared memory for operating TrueCopy is not installed.

B93B

The specified volume is a P-VOL. The pair cannot be released because the P-VOL is specified as an S-VOL.

B941

The specified volume is an S-VOL. The pair cannot be released because the S-VOL is specified as a P-VOL.

B945

The command was rejected because the volume is unpaired.

B952

The specified LU is not defined. The DKC configuration might have been changed. Restart CCI.

B97B

The operation cannot run because pair status is either PSUS (by user) or PSUE (because of failure).

B97C

The command was rejected because the volume is unpaired.

B990

The pair cannot be created because the consistency group ID is greater than is allowed.

If this error occurred when you did not specify the consistency group ID, contact customer support.

B994

The Swap Resync operation cannot be performed because the S-VOL is not in PSUS or SSWS status. (Swap Resync resynchronizes differential data when the S-VOL is swapped for the P-VOL.)

B998

The pair cannot be created because the secondary system path setting is invalid.

B99B

The pair cannot be created because TC Asynchronous is not supported.

B9BD

The DKC LDEV configuration might have been changed while starting CCI. Restart CCI.

B9C0

The resource of the command device has run out. In Hitachi Device Manager - Storage Navigator, set the command device to OFF, then to ON.

C162

The pair cannot be resynchronized because the pair was not in the PSUS or PSUE status.

C16B

The pair cannot be created because the S-VOL is not available.

C184

A request for a pairsplit -S operation was rejected because the status change of the S-VOL failed.

C189

A request for a pairsplit -S operation was rejected because the pair status was invalid.

C18A

A request for a pairsplit -S operation was rejected because the status of the volume is being changed or the group contains a pair of which status is being changed.

C194

The pair cannot be split because the S-VOL pair status was in transition.

C195

A request for a pairsplit -r operation was rejected because the pair status was already PSUS or PSUE.

C198

The group includes no pair that can be split.

C199

A request for a pairsplit -r operation was rejected because the status of the volume is being changed or the group contains a pair of which status is being changed.

C1BE

The pair's status cannot be changed during the power-on processing of the DKC.

C1D6

The command was rejected because it was issued to a non-TC pair volume.

C211

The command was rejected because the specified volume is a P-VOL. If the error occurs when the volume is unpaired, select the volume in Device Manager - Storage Navigator, release the pair using the Force Delete Pairs (TC Pairs) window, and then run the command again.

C212

The command was rejected because the specified volume is an S-VOL. If the error occurs when the volume is unpaired, select the volume in Device Manager - Storage Navigator, release the pair using the Force Delete Pairs (TC Pairs) window, and then run the command again.

C214

The command was rejected because the secondary system is not registered, or the registered secondary system information is invalid.

C215

The command was rejected because an internal logical error has occurred.

C218

The command was rejected because the pair status is invalid.

C21A

The command was rejected because the P-VOL status is other than PSUS or PSUE.

C21C

The command was rejected because the secondary system is not registered, or the registered secondary system information is invalid.

C22A

The command was rejected because the pair was deleted on a volume other than P-VOL.

C22C

The command was rejected because the volume is unpaired.

C22D

The command was rejected because the specified volume is the volume other than the P-VOL.

C22E

The command was rejected because the pairsplit command specifying -P option (write protection of P-VOL) was issued to a volume whose status is not PAIR.

C233

The command was rejected because the S-VOL status is unpaired.

C234/C235/C236/C237

The command was rejected because an internal logical error has occurred.

C238

The command was rejected because the specified volume is the volume other than the P-VOL.

C239

The command was rejected because the pair was resynchronized on a volume whose status is other than PSUS or PSUE.

C23A

The command was rejected because an internal logical error has occurred.

C23B

The command was rejected because the volume is unpaired.

C23C

The command was rejected because the volume status is other than PAIR or COPY.

C23D

The command was rejected because the command for TC asynchronous was issued to the TC volume.

C267

The pair cannot be created because the command was issued to the command device.

C271

The command was rejected because the specified consistency group ID is invalid.

C28B

The command was rejected because the horctakeover command was issued to a volume whose status is not SSWS.

C28C

The command was rejected because the secondary system is not registered, or the registered secondary system information is invalid.

C28D

There is no volume to which the horctakeover command can run.

C28E

The command was rejected because an internal logical error has occurred.

C297

The command was rejected because the specified volume is used as an S-VOL.

C2A0

The pair cannot be created because the capacity that is used by software products other than TC exceeds license capacity.

C2A1

The command was rejected because an internal logical error has occurred.

C2A3

The pair cannot be created because the used capacity exceeds the license capacity.

C2B3

The command was rejected because DP-VOL capacity is being changed.

C2B4

The command was rejected because an internal logical error has occurred.

C2B5

The pair cannot be created because the TC P-VOL is being initialized by ShadowImage.

C2B6

The command was rejected because releasing pages in DP-VOL is in progress.

C300

A copy pair associated with UR cannot be created because the Remote Replication Extended program product is not installed on the primary system.

C301

A copy pair associated with UR cannot be created because the Remote Replication Extended program product is not installed on the secondary system.

C304

The pair cannot be created because the S-VOL is a DP-VOL.

C305

The pair cannot be created because the capacity that is used by TC in the secondary system exceeds license capacity. Check license capacity, including for related software products.

C30D

The volume in the secondary system or another volume that belongs to the same group is changing to SMPL, PSUS, or PSUE status. Retry the operation after approximately 5 minutes.

C312

The P-VOL is not in unpaired status.

C313

The P-VOL is not in PSUS or PSUE.

C314

The P-VOL is not in unpaired status.

C315

The P-VOL includes PIN data.

C316

The P-VOL is in the process of drive copy for failure assistance.

C317

The P-VOL is in the process of drive copy for an SVP request.

C318

The P-VOL is terminating the copy task.

C319

The P-VOL is in the process of correction copy.

C31A

The P-VOL is in the process of correction access.

C31B

A request for creating or resynchronizing TC pairs was received, but the command was rejected because the physical volume with the specified P-VOL is blocked.

C31C

The P-VOL cannot be accessed due to one of the following reasons:

  • The P-VOL is blocked.
  • A pool to which the P-VOL belongs contains a pool volume that is not in the normal status.

C31D

The P-VOL is being formatted.

C31E

The P-VOL is read only.

C320

The number of remote paths between primary and secondary systems is 0 (not specified).

C321

The number of remote paths between primary and secondary systems is smaller than the minimum required.

C322

The DKC type of the primary system does not support TC.

C324

The secondary system's sequence number is invalid.

C327

The pair cannot be created because the P-VOL is not available for remote copy.

C328

The track formats of the P-VOL and the S-VOL do not match.

C32A

The S-VOL is protected by Data Retention Utility.

C32B

The P-VOL is protected by Data Retention Utility.

C32C

The S-VOL is protected by Data Retention Utility.

C32D

The S-VOL is protected by Data Retention Utility.

C32E

A request for a paircreate operation was rejected because the specified secondary system is an unsupported product.

C32F

The number of P-VOL cylinders in the TC volume is not equal to or smaller than the number of S-VOL cylinders.

C330

The pair cannot be created or resynchronized because of one of the following:
  • P-VOL and S-VOL capacities are not the same.
  • (VSP 5000 series) The S-VOL is in a LUSE configuration.

C332

S-VOL cache is disabled.

C333 (VSP 5000 series)

S-VOL DFW is disabled.

C335

The S-VOL is the TC asynchronous P-VOL.

C336

The S-VOL includes PIN data.

C337

The S-VOL is in reserve status.

C338

Copy pair cannot be created because of the either of the following reasons:

  • The S-VOL is requesting intervention, protected, or cannot be used.
  • The S-VOL is configured as the S-VOL or reserved volume of ShadowImage, reserved volume of Volume Migration, or the volume of UR pair.

C339

The S-VOL is not available.

C33A

A request for a paircreate operation was rejected because the secondary system is not supported by TC.

C33B

The corresponding volume cannot be specified as an S-VOL because the volume is used as another pair's S-VOL.

C33C

A request for a paircreate operation was rejected because the specified S-VOL was not mounted.

C33E

The pair cannot be created because the S-VOL is not installed or is blocked (DEV NOT READY status).

C33F

The corresponding volume cannot be specified as an S-VOL because the volume is already specified as a TC pair volume.

C35C

The P-VOL is not accessible.

C370

There are fewer paths than the required minimum number because a path failure occurred or an invalid path was specified.

C371

The process that is performed after the copying process of Volume Migration in the S-VOL is in progress. Try again in a few minutes.

C372

The process that is performed after the copying process of Volume Migration in the P-VOL is in progress. Try again in a few minutes.

C373

A request for a paircreate operation was rejected because the specified S-VOL is a ShadowImage for Mainframe reserved volume.

C379

The minimum number of paths that need to be set is not met because a path failure occurred or an invalid path was specified.

C37A

An internal error occurred.

C37B

The operation failed due to any of the following reasons:

  • An I/O error occurred in the S-VOL.
  • The S-VOL is not available.
  • This function or configuration is not supported by the DKCMAIN microcode version of the local storage system.

Take the following actions:

Make sure that the S-VOL is available. If the S-VOL is available, make sure that this function or configuration is supported by the DKCMAIN microcode version of the local storage system.

C37E

The S-VOL cache is disabled.

C37F (VSP 5000 series)

The S-VOL DFW is disabled.

C380

The primary system cache is in transition to blockage on one side.

C381

The primary system cache is in the process of being restored.

C382

The primary system cache is either in transition to blockage on one side or in the process of being restored on one side.

C388

The pair cannot be created because the emulation type is not available for the specified volume.

C38B

The secondary system is already used by TC.

C38D

The S-VOL is not available.

C38E

The S-VOL is a device which is not supported by TC.

C390

The S-VOL status is not PSUS or PSUE.

C391

The S-VOL cannot be copied.

C392

The volume cannot be used as an S-VOL because it is in reserve status, is already being used by TC, or is being used by UR.

C393

The S-VOL includes PIN data.

C395

The pair cannot be created or resynchronized due to one of the following reasons:
  • The specified S-VOL is blocked.
  • The physical volume used as the S-VOL is blocked.
  • The correction access is in progress.
  • A pool to which the specified S-VOL belongs contains a pool volume that is not in the normal status.

C398

The pair cannot be created because the emulation type is not available for the specified volume.

C39B

An internal error occurred.

C39E

The pair cannot be created because the capacity of the P-VOL exceeded the maximum volume capacity allowed to create a TC pair.

C39F

The pair cannot be created because the capacity of the S-VOL exceeded the maximum volume capacity allowed to create a TC pair.

C3A0

The P-VOL is a device not supported by TC.

C3A8

The device type combination between the P-VOL and S-VOL is invalid.

C3AA

The secondary system's cache is blocked on one side.

C3AB

The secondary system's cache is blocked on one side.

C3AC

TC is not supported for this controller emulation type of the secondary system.

C3AD

The secondary system capacity exceeds the license capacity.

C3AE

TC is not installed on the secondary system.

C3AF

The DKC type of the secondary system is not supported by TC.

C3B1

The number of paths is smaller than the required minimum number of paths.

C3B3

An internal error occurred.

C3B5

The configuration combination of P-VOL and S-VOL is invalid

C3B6

The TC P-VOL is an SI pair volume.

C3B7

The TC S-VOL is an SI pair volume.

C3B8

An internal error occurred.

C3B9

The pair cannot be created for one of the following reasons:

  • LUN is not defined for the S-VOL.
  • (VSP 5000 series) The S-VOL is a mainframe volume.
  • (VSP 5000 series) The S-VOL is an intermediate volume.
  • (VSP 5000 series) The emulation type is not supported for the S-VOL.

C3BC

TC is not installed on the secondary system.

C3BE

The following volumes cannot be specified as a TC P-VOL:

  • SI S-VOL not in PSUS status
  • SI P-VOL in the process of reverse copy

C3BF

An SI S-VOL, SI reserved volume, or SI P-VOL in the process of reverse copy cannot be specified as a TC S-VOL.

C3C7

A request for a paircreate operation was rejected because the specified volume was already part of a TC or UR pair (including journal volumes).

C3CA

The S-VOL is reserved, or a secondary system, S-VOL, or the path between primary system and secondary system is in the busy status.

C3CD

The TC S-VOL is an SI pair volume.

C3D2

The DKC type of the secondary system is not supported by TC.

C3D4

A pair cannot be created because the P-VOL is being used by Volume Migration.

C3D6

The specified S-VOL is unavailable because the connecting port cannot recognize it.

C3D7

The pair status of secondary system's S-VOL is invalid.

C3D8

The pair cannot be created because the volume specified for the S-VOL is a system volume.

C3D9

The pair operation cannot be performed if the TC P-VOL or the TC S-VOL meets any of the following conditions:

  • The volume is a DP-VOL, and paired using a reserved volume of an SI, Thin Image, or (VSP 5000 series) Copy-on-Write Snapshot pair, or Volume Migration.

  • The volume is a DP-VOL and its capacity is being expanded, or pages are being released.

  • The capacity of the P-VOL and the S-VOL is not the same

  • The volume is being initialized by SI

C3DB

S-VOL pair status is not PSUS or PSUE.

C4DE

The pair cannot be created because the remote path between the primary and secondary storage systems is not valid.

C4FC

The required amount of shared memory for the operation is not installed in the secondary system.

CB12

TC, TCz, and UR, URz cannot be mixed in the consistency group.

CB19

The secondary system consistency group cannot be deleted because reversing the P-VOL and S-VOL using the horctakeover command failed.

CB1A

Deletion of the secondary system consistency group was abnormally terminated because reversing the P-VOL and S-VOL using the horctakeover command failed.

CB1D

No dummy volume can be created in the S-VOL.

CB1F

The secondary system does not support TC.

CB20

In referring to the function bit, the system information reference function was abnormally terminated.

CB21

In a Pairresync operation, all difference setting was abnormally terminated.

CB23

An internal error occurred.

CB5D

The command was rejected because after receiving pair creation request, since it is connected to old model, specified P-VOL became out of support.

CB60

TC is not installed in the secondary system.

CB66

The TC pair cannot be created or resynchronized because the differential bitmap area is not available due to one of the following reasons:

  • Free area for shared memory in the secondary system is insufficient.
  • Free area for Dynamic Provisioning pool specified as the S-VOL is insufficient.

CB67

An additional shared memory is not installed in the secondary system.

CB68

The pair cannot be created or resynchronized because the free area for shared memory in the primary system is insufficient and the differential bitmap area cannot be reserved.

CB69

The pair cannot be created because the number of pairs exceeds the maximum number that can be created in a single consistency group.

CB6E

The paircreate operation cannot run because the P-VOL is a volume in a storage system from another company.

CB71

The paircreate operation cannot run because the P-VOL is a migration volume in a storage system from another company.

CB73

The paircreate operation cannot run because the S-VOL is a migration volume in a storage system from another company.

CB75

The device is not recognized correctly.

CB76

The paircreate operation cannot run because the paths are specified per storage system.

CB77

The used capacity of the Data Retention Utility software product on the secondary system exceeds the license capacity.

CB78

The paircreate operation cannot run because the specified S-VOL is defined as the command device.

CB7E

A request for a paircreate operation was rejected because the specified S-VOL belongs to a different CLPR than the registered consistency group's CLPR.

CB9E

A request for a paircreate operation was rejected in the secondary system due to one of the following reasons:

  • (VSP 5000 series)The function for defining the same consistency group for open and mainframe systems is not supported.
  • The function for defining a consistency group that contains multiple pairs of storage systems is not supported.
  • The function for defining a consistency group for open systems is not supported.

CBD7

The storage system is in internal processing. Try the operation again.

CBD8

A pair cannot be created because the specified P-VOL is one of the following:

  • A journal volume used for UR.
  • A UR secondary volume that is not suspended.

CBDA

The paircreate operation cannot run because the used capacity of Data Retention Utility on the secondary system exceeds the license capacity.

CBDC

A request for creating a TC pair was received in the TC-UR combination status. However, the command was rejected because the mirror ID of UR was 0.

CBDD

In configuring a TC-UR multi-target configuration, a request for a TC paircreate operation was rejected because the UR pair was in the process of copying.

CBDE

The pair operation failed because the P-VOL is used by Thin Image.

CBDF

The pair operation failed because the S-VOL is used by Thin Image.

CBE0

The paircreate operation cannot run because the P-VOL is a Thin Image virtual volume.

CBE1

The paircreate operation cannot run because the S-VOL is a Thin Image or (VSP 5000 series) Copy-on-Write Snapshot virtual volume.

CBE2

The paircreate operation cannot run because the P-VOL is a Dynamic Provisioning or Thin Image pool-VOL.

CBE3

The paircreate operation cannot run because the S-VOL is a Dynamic Provisioning, Thin Image, or (VSP 5000 series) Copy-on-Write Snapshot pool-VOL.

CBE7

65,280 pairs or more cannot be created in one storage system.

CBEB

The pair cannot be created because the specified P-VOL is being shredded by Volume Shredder.

CBEC

The pair cannot be created because the specified S-VOL is being shredded by Volume Shredder.

CBED

The paircreate operation cannot run because of one of the following reasons:

  • The specified S-VOL is the volume for a UR S-VOL.
  • The specified S-VOL is the volume for a UR journal volume.
  • An attempt was made to create the 2DC or 3DC configuration using the specified S-VOL, but a storage system that does not support 2DC or 3DC is included in the configuration.

CBEE

The request for a paircreate operation was rejected because the specified P-VOL is already paired for either of the following purposes:

  • P-VOL for the differential data resync in UR.
  • P-VOL for the primary site in the 3DC multi-target configuration with three UR sites.

CBF3

The pair was not created because the specified P-VOL is either of the following:

  • An external volume mapped for moving data online
  • An external volume of which data direct mapping attribute is enabled

CBF4 (VSP 5000 series)

The pair cannot be created because the S-VOL is used as the external volume mapped for online data migration.

CBF7

An attempt was made to create the 2DC or 3DC configuration using the specified P-VOL, but the paircreate operation cannot run because a storage system that does not support the 2DC or 3DC configuration is included.

CBF8

The pair cannot be created due to either of the following reasons:

  • The microcode or firmware version of the primary or secondary system does not support the connection to a remote storage system.
  • The primary or secondary system is a model that does not support the connection to a remote storage system.

CBFC

The pair cannot be created because the consistency group ID is not within the supported range.

CBFF

The pair cannot be created because the remote path between the primary and secondary systems is not valid.

FD01

The pair cannot be created because no virtual LDEV ID is specified for the volume specified as the S-VOL.

FD02

The pair cannot be created because no virtual LDEV ID is specified for the volume specified as the P-VOL.

FD03

The pair cannot be created because the specified virtual information does not match the virtual information registered in the secondary storage system.

FD04

The specified secondary storage system does not support global storage virtualization.

FD05

The specified primary storage system does not support global storage virtualization.

FD06 (VSP 5000 series)

The pair cannot be created because the volume specified as the P-VOL is used as an external volume for nondisruptive migration and also used as a volume for a Volume Migration pair.

FD07

The pair cannot be created because volume specified as P-VOL is used by GAD pair.

FD08

The pair cannot be created because volume specified as S-VOL is used by GAD pair.

FD09

The pair cannot be created because volume specified as P-VOL is a GAD reserve volume.

FD0A

The pair cannot be created because volume specified as S-VOL is a GAD reserve volume.

FD0B

The internal process to secure tier memory difference has timed out for the specified P-VOL. This might happen if there is a large load on the HDD, cache memory, and MP unit. Try to identify the specific problem using performance monitoring tools. If that is not possible, wait for about 5 minutes and retry the operation. If the retry fails, contact customer support.

FD0C

The pair cannot be created or resynchronized because the differential bitmap area cannot be reserved due to one of the following reasons:

  • Free area for shared memory in the primary system is insufficient.
  • Free area for Dynamic Provisioning pool specified as the P-VOL is insufficient.

FD0E

Internal processing is being processed in the specified S-VOL. Try again after a while.

FD0F

The pair was not created because the data direct mapping attribute of the specified P-VOL is enabled, and the function of R-DKC for mapping external volumes larger than 4 TB is not supported.

FD10

The pair cannot be created. The T10 PI attribute setting of the primary volume and that of the secondary volume are different.

FD21

The pair operation cannot be performed because the LDEV specified as a P-VOL or an S-VOL is already defined as the namespace on the NVM subsystem.

FD22

The pair cannot be created because the host connection settings (LUN paths or namespaces of NVMe-oF) are not the same between the TC P-VOL and TC S-VOL.

FD23

The TC pair linked with the UR pair cannot be created because the TC P-VOL or TC S-VOL is defined as a namespace of NVMe-oF.

Make sure that the device configuration is in either of the following states, and then retry the operation:

  • If you want to create a TC pair or 3DC configuration by using a volume defined as a namespace, check whether the combination of the local storage system and the remote storage system is supported and whether the microcode versions are supported.

    Connect the storage systems of the supported combination again, make sure that the microcode versions of the storage systems are supported versions, and then retry the pair operation.

  • If a volume is mistakenly defined as a namespace, release the namespace and define LUN paths for both P-VOL and S-VOL, and then retry the pair operation.

FD25

Although the TC P-VOL and TC S-VOL are defined as namespaces of NVMe-oF, the pair cannot be created because this storage system combination is not supported.

Make sure that the device configuration is in either of the following states, and then retry the operation:

  • If you want to create a TC pair or 3DC configuration by using a volume defined as a namespace, check whether the combination of the local storage system and the remote storage system is supported and whether the microcode versions are supported.

    Connect the storage systems of the supported combination again, make sure that the microcode versions of the storage systems are supported versions, and then retry the pair operation.

  • If a volume is mistakenly defined as a namespace, release the namespace and define LUN paths for both P-VOL and S-VOL, and then retry the pair operation.