Interpreting error codes using Command Control Interface

ShadowImage User Guide
Version
9.8.5
Audience
anonymous
Part Number
MK-98RD9021-15

You can use the CCI operation logs to troubleshoot tasks that you have performed. The following procedure describes CCI error codes and how to locate and interpret them.

  1. Open one of the following:
    • The CCI window.
    • The CCI operation log file.
  2. In the log that is displayed, locate the log entry or error code you are investigating. You can use the SSB1/SSB2 error code combination to determine the cause of the error. The error codes are shown to the right of the equal symbol (=) in the log. The SSB1 code is the last four alphanumeric characters to the left of the comma (,). The SSB2 code is the last four alphanumeric characters to the right of the comma (,).
    • CCI window sample log entry:

      It was rejected due to SKEY=0x05, ASC=0x20,SSB=0xB9E1,0xB901 on Serial#(64015)

      SSB1 code: B9E1

      SSB2 code: B901

    • CCI operation log file sample error code:

      11:06:03-37897-10413- SSB = 0xb9a0,2089

      SSB1 code: b9a0

      SSB2 code: 2089

  3. Locate the description of the SSB2 error code in the following table. Unless otherwise indicated, these codes apply to SSB1 codes 2e31, b9a0, b9a1, b9a2, b9a5, b9a6, b9ae, and b9af.

For more information about the errors that are not described in the table, contact customer support.

SSB2 code

Description

-

An error occurred during an SI pair task.

0C94

The SI pair operation cannot be performed because the data reduction shared volume specified as the P-VOL is currently unavailable.

0C95

The SI pair operation cannot be performed because the data reduction shared volume specified as the S-VOL is currently unavailable.

200D

The pair task was rejected because the specified DP-VOL is not associated with a pool.

201B

The CTG pair-split was rejected because the UR pair is other than PAIR/PSUS/PSUE. The UR S-VOL was the SI P-VOL included in the CTG on which the pair-split is being performed.

2026

The Quick Restore operation was rejected because the cache mode of the specified P-VOL is different from the cache mode of the external S-VOL.

202D

The pair task was rejected because one of the following conditions applies to the P-VOL:

  • It is used as a global-active device pair volume, and the volume status does not allow the pair task.
  • It is a volume for which the global-active device reserve attribute is set.

202E

The pair task was rejected because one of the following conditions applies to the S-VOL:

  • It is used as a global-active device pair volume, and the volume status does not allow the pair task.
  • It is a volume for which the global-active device reserve attribute is set.

2036

The pair task was rejected because the global-active device quorum disk was specified as the SI P-VOL.

2037

The pair task was rejected because the global-active device quorum disk was specified as the SI S-VOL.

2038 The operation failed because multiple GAD pairs had been created by using the SI P-VOL.

2043

The volume you specified as a P-VOL was a volume using two mirrors included in a 3-UR DC multi-target or cascade configuration. The operation was rejected because the volume was used as a UR delta resync or data volume.

2044

The volume you specified as an S-VOL was a volume using two mirrors included in a 3-UR DC multi-target or cascade configuration. The operation was rejected because the volume was used as a UR delta resync or data volume.

2047

The pair task was rejected because the current firmware version does not support the specified P-VOL capacity.

2048

The pair task was rejected because the current firmware version does not support the specified S-VOL capacity.

204F

The pair task was rejected because the volume you specified as the S-VOL is the volume for Volume Migration, and the transfer process could not be interrupted.

Retry the operation after the Volume Migration transfer process has completed.

205B

The pair was not created because the specified MU number is in use.

2060

The volume you specified as an SI P-VOL was a volume of a UR pair. The pair task was rejected because the status of the UR pair is not in the required status.

For more information about the required status for each pair task, see Pair status and available pair tasks.

2061

The volume you specified as an SI S-VOL was a volume of a UR pair. The pair task was rejected because the status of the UR pair is not in the required status.

For more information about the required status for each pair task, see Pair status and available pair tasks.

2067

Volumes of the specified pair are shared by TC and UR. The reverse resynchronization was rejected because the TC or UR pair is not split (PSUS status).

206d

The Quick Restore operation was rejected because the volume you specified as the P-VOL is used as a volume for a GAD pair, and it is the migration source volume of Volume Migration.

206f

The Quick Restore operation was rejected because the volume you specified as the P-VOL is used as a volume for a GAD pair, and a new GAD pair is being created or resynchronized.

2071

The pair task was rejected because the volume you specified as the P-VOL is the volume for Volume Migration, and the transfer process could not be interrupted.

Retry the operation after the Volume Migration transfer process has completed.

2072

The pair task was rejected because of one of the following reasons:

  • The P-VOL is also an HTI pool volume.
  • The P-VOL is also an HTI S-VOL or an HTI V-VOL.
  • The P-VOL is also an HTI P-VOL, and one of the following conditions is also true:

    - While restoring the HTI pair, you attempted to create, split, or resynchronized the SI pair.

    - You attempted the SI Quick Restore.

    - You attempted to define a CTG for SI.

    - After you specified the MU number an HTI pair was using, you attempted to create, split, or resynchronize the SI pair.

  • When the P-VOL is used as a P-VOL of a Thin Image Advanced pair that is in the PSUP status, the Reverse Copy operation in SI is attempted.

2073

The pair task was rejected because of one of the following reasons:

  • The S-VOL is also an HTI pool volume.
  • The S-VOL is also an HTI S-VOL or an HTI V-VOL.
  • The S-VOL is also an HTI P-VOL, and you attempted to create an SI pair or attempted to perform an SI Quick Restore operation.
  • The S-VOL is also an HTI P-VOL, and you attempted to split, resynchronize, or suspend an SI pair while restoring the HTI pair.
  • When the S-VOL is used as a P-VOL of a Thin Image Advanced pair that is in the PSUP status, the pair split, pair synchronization, or Reverse Copy operation in SI is attempted.

2077

The Quick Restore operation was rejected because the volume you specified as the P-VOL is used as a volume for a GAD pair, and the provisioning type of the S-VOL of the GAD pair is different from that of the S-VOL of a ShadowImage pair.

2078

Because the specified P-VOL was also a UR P-VOL for delta resync, one of the following errors occurred:

  • The Reverse Copy operation was rejected because the UR pair status is not PSUS.
  • The Quick Restore operation was rejected.

2079

The pair task was rejected because the specified S-VOL was also a UR P-VOL for delta resync.

2086

The pair task was rejected because the initialization process is being performed.

2089

The Quick Restore operation was rejected because you are formatting the volume you specified as a P-VOL using Quick Format.

For more information about formatting volumes using Quick Format, see the Provisioning Guide of your storage system.

208A

The Quick Restore operation was rejected because you are formatting the volume you specified as an S-VOL using Quick Format.

For more information about formatting volumes using Quick Format, see the Provisioning Guide of your storage system.

2093

The pair task was rejected because the T10 PI attributes for the P-VOL and S-VOL do not match.

2097

The Quick Restore operation was rejected for one of the following reasons:

  • The P-VOL is also an HDP V-VOL, but the S-VOL is a normal volume.
  • The P-VOL is a normal volume, but the S-VOL also an HDP V-VOL.

2098

The Quick Restore operation was rejected because both of the following conditions were met:

  • Either the SI P-VOL is an HDP V-VOL, but the S-VOL is a normal volume, or the SI P-VOL is a normal volume, but the S-VOL is an HDP V-VOL.
  • Differential data for a TC or UR pair is maintained in the pool with which the P-VOL is associated, and the P-VOL is linked with the TC or UR pair.

209A

The Quick Restore operation was rejected because both of the following conditions were met:

  • Either the SI P-VOL is an HDP V-VOL, but the S-VOL is a normal volume, or the SI P-VOL is a normal volume, but the S-VOL is an HDP V-VOL.
  • Differential data for a TC or UR pair is maintained in the pool with which the S-VOL is associated, and the S-VOL is linked with the TC or UR pair.

20A2

The create pair task was rejected because the P-VOL is a DP-VOL for which the capacity is increasing.

20A3

The pair was not created because the S-VOL is a DP-VOL for which capacity is increasing.

20A4

The pair operation was rejected because you specified either of the following volumes for the P-VOL:

  • External volume enabled with the Data Direct Mapping attribute
  • A volume belonging to a parity group with accelerated compression enabled

These volumes can only be used as the pool volume.

20A7

The pair operation was rejected because you specified either of the following volumes for the S-VOL:

  • External volume enabled with the Data Direct Mapping attribute
  • A volume belonging to a parity group with accelerated compression enabled

These volumes can only be used as the pool volume.

20A9

The pair task was rejected because HTI is using the specified CTG ID.

20AA

The pair operation was rejected because the volume you specified as the P-VOL was a DP-VOL and the Unmap command operation was in progress with system option mode 905 ON.

20AB

The pair operation was rejected because the volume you specified as the S-VOL was a DP-VOL and the Unmap command operation was in progress with system option mode 905 ON.

20B0

The pair task was rejected because the volume you specified as the P-VOL is a DP-VOL and its capacity is increasing.

20B1

The pair task was rejected because the volume you specified as the S-VOL is a DP-VOL and its capacity is increasing.

20B4

The pair task was rejected because the volume you specified as the P-VOL is a DP-VOL that is not associated with a pool.

20B5

The pair task was rejected because the volume you specified as the S-VOL is a DP-VOL that is not associated with a pool.

20B7

The pair task was rejected because an LU path or a namespace on the NVM subsystem with an NVM subsystem port added is not defined to the volume you specified as the P-VOL.

20B8

The pair task was rejected because an LU path or a namespace on the NVM subsystem with an NVM subsystem port added is not defined to the volume you specified as S-VOL.

20C3

The pair task was rejected because the volume you specified as the P-VOL is a deduplication system data volume.

20C4

The pair task was rejected because the volume you specified as the S-VOL is a deduplication system data volume.

20C5

The command was rejected because you were in the process of turning off the storage system's power.

20D0

The P-VOL rejected the paircreate CCI command because the DP pool is initializing in the DP-VOL.

20D1

The S-VOL rejected the paircreate CCI command because the DP pool is initializing in the DP-VOL.

20DF

The volume which was specified as the S-VOL cannot be used, because the volume is undergoing online data migration.

20E4

The command was rejected because if sharing volume between UR S-VOL and SI P-VOL, ShadowImage CTG pair created by BCM or IBM PPRC and ShadowImage CTG pair created by CCI cannot coexist.

20E6

The CTG pair split function cannot be used from CCI for CTG reserved on Device Manager - Storage Navigator.

20E9

The pair task was rejected because the volume you specified as the P-VOL is a S-VOL for an existing pair, and the volume you specified as the S-VOL is the P-VOL for another existing pair.

20EC

The volume which was specified as the P-VOL cannot be used, because the volume is undergoing online data migration and Cache Through is specified as the cache mode.

20F2

The pair task was rejected because the physical serial numbers of the corresponding storage systems do not match, even if the virtual serial numbers match, when the serial numbers of the virtual storage machines are specified for the P-VOL and S-VOL.

20F4

The pair task was rejected for the volume specified as the P-VOL because either the device model and serial number or the virtual LDEV ID for the virtual storage machine is being changed.

20F5

The pair task was rejected for the volume specified as the S-VOL because either the device model and serial number or the virtual LDEV ID for the virtual storage machine is being changed.

20F6

The pair creation was rejected because one of the following applied to the volume specified as the P-VOL.

  • The volume was undergoing online data migration.
  • The volume was already used as the S-VOL of an SI pair whose P-VOL was undergoing online data migration.

20F7

The pair operation was rejected because one of the following applied to the volume specified as the P-VOL.

  • The volume was undergoing online data migration.
  • The volume was already used as the S-VOL of an SI pair whose P-VOL was undergoing online data migration.

20F8

The pair task was rejected for the volume specified as the S-VOL because the volume is undergoing online data migration.

20FC

The command was rejected because the volume specified as the P-VOL is undergoing online data migration and the command is for creating a third pair.

22F6

The pair task was rejected because the volume you specified as the P-VOL is a Compatible FlashCopy® T-VOL.

22F7

The pair task was rejected because the volume you specified as the S-VOL is a Compatible FlashCopy® S-VOL or T-VOL.

22F9

The pair was not restored because the volume you specified as the S-VOL is a Compatible FlashCopy® S-VOL or T-VOL.

2301

The pair task was rejected because there is not a sufficient amount of installed shared memory or SI is not installed.

2306

The pair task was rejected because the LBA size of the specified P-VOL is not the same as the size of the specified S-VOL.

2309

The pair was not created because the number of pairs exceeded the maximum number of pairs.

230A

The pair was not created because the volume you specified as the S-VOL is the P-VOL of the SI pair that has an MU number of 0.

230B

The pair task was rejected because the pair is being suspended or deleted.

2310

One of the following occurred:

  • Pair creation was rejected because the specified CTG ID had already been used for an L1 pair.
  • Pair creation was rejected because the specified CTG ID had already been used for an L2 pair.
  • Pair creation was rejected because the volume you specified as the P-VOL is the S-VOL of the pair which is in the process of being Quick Split.
  • The Quick Restore operation was rejected because the VLL setting of the P-VOL is different from that of the S-VOL.
  • The pair task was rejected because the specified P-VOL and S-VOLs were a Compatible FlashCopy® pair.
  • The reverse resynchronization was rejected because the pair of the specified P-VOL and S-VOLs is suspended (PSUE status).
  • The reverse resynchronization was rejected because the specified P-VOL and the S-VOL is the L2 pair.
  • The CTG pair-split was rejected because some of the pairs in the CTG were being resynchronized, split, or were already suspended.
  • The pair task was rejected because the pair status of the P-VOL, the S-VOL, or both showed that the pair could not receive the issued command.
  • The Quick Restore or Reverse Copy operation was rejected because the specified pair is an L2 pair.

2312

The pair task was rejected because the volume you specified as the S-VOL is online to the host.

2314

The pair was not created because the volume you specified as the S-VOL is the S-VOL of another pair that has been split (PSUS status).

231F

The pair was not restored because the P-VOL of the specified pair is online to the host.

2322

The pair task was rejected because there is not a sufficient amount of installed shared memory or initialization is not completed.

2324

The pair task was rejected because the number of slots of the volume you specified as the P-VOL exceeded the upper limit.

2325

The pair task was rejected because the number of slots of the volume you specified as the S-VOL exceeded the upper limit.

2326

The pair was not created because the volume you specified as the P-VOL had already had three S-VOLs.

2327

The pair was not created because the node volume specified as the P-VOL had already had two S-VOLs.

2328

The pair task was rejected because the pair configuration exceeded the number of the layers of the cascade configuration.

2329

The pair task was rejected because the volume you specified as the S-VOL is the S-VOL of an existing pair.

232A

The pair was not created because pairs that would exceed the license capacity were going to be created.

232F

The pair task was rejected because the volume you specified as the P-VOL is allocated as the destination of the Volume Migration.

2331

The pair task was rejected because the capacity of the specified P-VOL is not the same as the capacity of the S-VOL.

2332

The pair was not created because the volume you specified as the P-VOL had already had three S-VOLs.

2333

The pair task was rejected because the volume you specified as the P-VOL is not the P-VOL of the existing pair.

2334

One of the following occurred:

  • The pair task was rejected because the volume you specified as the P-VOL had an emulation type that CCI could not handle.
  • The CTG pair-split was rejected because the volume you specified as the P-VOL is an intermediate volume.

2335

The pair task was rejected because the volume you specified as the S-VOL had an emulation type that could not be handled by CCI.

2336

The pair task was rejected because the emulation type of the specified P-VOL is different from the emulation type of the S-VOL.

2337

The pair operation was rejected because the volume you specified as the P-VOL is an intermediate volume.

233A

The pairresync CCI command was rejected because the volume you specified as the P-VOL is not an SI P-VOL.

233B

The pair task was rejected because the volume you specified as the S-VOL is a root volume.

233C

The pair task was rejected because the volume you specified as the S-VOL is a node volume, and the volume you specified as the P-VOL is not the P-VOL for the specified S-VOL.

233D

The pairsplit CCI command was rejected because the specified P-VOL and S-VOLs were a L2 pair, and the L1 pair is not split (PSUS status).

233E

The pair task was rejected because the volume you specified as the P-VOL is being used as a TC P-VOL.

233F

The pair task was rejected because the volume you specified as the S-VOL is the TC P-VOL, and the pair is not split (PSUSstatus) or suspended (PSUE status).

2342

The pair task was rejected because the volume you specified as the S-VOL is the destination of the Volume Migration.

2343

The pair was not created because the volume you specified as the S-VOL had already been an S-VOL.

2344

The pair task was rejected because the volume you specified as the S-VOL for SI pair tasks is not an S-VOL.

2346

The volume you specified as an SI S-VOL is a TC P-VOL. The pair task was rejected because the TC pair is not in the required status.

For more information about the required status for each pair task, see Pair status and available pair tasks.

2347

The volume you specified as an SI S-VOL was a TC S-VOL. The pair task was rejected because the TC pair is not in the required status.

For more information about the required status for each pair task, see Pair status and available pair tasks.

234A

The pair creation for the cascade configuration was rejected because the volume you specified as the S-VOL is an intermediate volume.

234B

The pair task was rejected because the volume you specified as the S-VOL is the volume of the Volume Migration.

234C

The pair task was rejected because the volume you specified as the P-VOL is a deduplication system data volume (Data Store).

234D

The pair task was rejected because the volume you specified as the S-VOL is a deduplication system data volume (Data Store).

2350

The pair task was rejected because the specified P-VOL and the S-VOL for SI pair tasks is not a pair.

2351

The pair task was rejected because the volume you specified as the P-VOL and the volume you specified as the S-VOL are the same.

2352

The pair was not restored because the specified P-VOL and S-VOLs is online to the host.

2353

The pair was not deleted because the specified P-VOL and S-VOLs are in the process of being Quick Split.

2354

The pairresync CCI command was rejected because the P-VOL and S-VOLs is in the process of being Steady Split.

2357

The pair creation was rejected because the volume you specified as the S-VOL is the P-VOL of the pair you are splitting or the P-VOL of the pair you are reverse resynchronizing.

2358

The pairresync CCI command was rejected because the volume you specified as the S-VOL is the P-VOL of the splitting pair.

235B

The volume you specified as a P-VOL is a TC P-VOL. The reverse resynchronization was rejected because the TC pair is not suspended (PSUE status) or split (PSUS status).

235C

The volume you specified as the P-VOL is a TC S-VOL. The reverse resynchronization was rejected because the TC pair is not suspended (PSUE status) or split (PSUS status).

235D

The volume you specified as an S-VOL was a TC P-VOL. The reverse resynchronization was rejected because the TC pair is not suspended (PSUE status) or split (PSUS status).

236C

The reverse resynchronization was rejected because the volume you specified as the P-VOL has the S-VOL Disable attribute assigned by the Data Retention Utility.

236D

The pair task was rejected because the volume you specified as the S-VOL has the S-VOL Disable attribute assigned by the Data Retention Utility.

2370

The pair task was rejected because the volume you specified as the P-VOL is not mounted.

2371

The pair task was rejected due to one of the following reasons:

  • The volume specified as the P-VOL is blocked.
  • A pool to which the volume specified as the P-VOL belongs contains a pool volume that is not in the normal status.

2372

The pair task was rejected because the volume you specified as the P-VOL is being formatted or shredded.

2373

The pair task was rejected because the volume you specified as the P-VOL is a command device.

2380

The pair task was rejected because of one of the following reasons:

  • The volume you specified as the S-VOL is not mounted.
  • The MU number is 3 or greater.

2381

The pair task was rejected due to one of the following reasons:

  • The volume specified as the S-VOL is blocked.
  • A pool to which the volume specified as the S-VOL belongs contains a pool volume that is not in the normal status.

2382

The pair task was rejected because the volume you specified as the S-VOL is being formatted or shredded.

2383

The pair task was rejected because the volume you specified as the S-VOL is a command device.

2387

The pair was not created because the volume you specified as the P-VOL is the volume for Volume Migration.

2390 The Quick Restore operation was rejected because the volume specified as the P-VOL is a volume for which capacity saving function is enabled.
2391 The Quick Restore operation was rejected because the volume specified as the S-VOL is a volume for which capacity saving function is enabled.

2394

The pair was not registered in the CTG because the number of the pairs assigned to the CTG has exceeded the defined maximum number of pairs.

2395

The pair task was rejected because you are reverse resynchronizing the pair sharing the specified volume as the P-VOL.

2396

The pair task was rejected because you are reverse resynchronizing the L1 pair sharing the specified P-VOL as the root volume.

2397

The pair task was rejected because you are reverse resynchronizing the L2 pair sharing the specified P-VOL or S-VOL as the node volume.

2398

The reverse resynchronization was rejected because the pair is not split (PSUS status) or suspended (PSUE status).

2399

The reverse resynchronization was rejected because some of the pairs sharing the specified volume as the P-VOL are not in split (PSUS status) or suspended (PSUE status).

23A8

The reverse resynchronization was rejected because the volume you specified as the P-VOL is a P-VOL for XRC.

23A9

The pair was not restored because the volume you specified is the P-VOL for CC.

23AA

The pair task was rejected because the volume you specified as the S-VOL is a P-VOL for XRC.

23AB

The pair task was rejected because the volume you specified as the S-VOL is the P-VOL for CC.

23AF

The pair was not registered in the CTG because IBM PPRC has reserved the specified CTG ID.

23BB

The pair was not created because the volume you specified as the S-VOL could not be used as the S-VOL because of Volume Security settings.

23EF

The pair was not deleted because the P-VOL and S-VOL are in the process of being Quick Split.

23F1

The pair was not created because the CTG identifier you specified is not supported.

9100

You cannot run the command because the system did not authenticate your user information.

B911

The pair task was rejected because the specified volume did not exist.

B912

The pair was not created because the specified S-VOL does not exist.

B913

The pair task was rejected because the mirror ID is invalid.

Related reference