Remote path status problems

NML_01

Normal

This remote path has been successfully established and can be used for TrueCopy copy activities.

The remote path status is normal. No action required.

ERR_02

Initialization Failed

• Make sure that cables between the ports on the local and remote storage systems or between the local storage system and the switch are correctly connected.
• Make sure that you entered the correct remote storage system S/N, model name, and local and remote storage system port numbers.
• Make sure that topologies (Fabric, FC-AL, Point-to-point) for the local and remote storage system ports are configured correctly.
• Make sure to use a supported protocol, channel board, or port speed for the remote path.

ERR_03

Communication Time Out

Communication between the local and remote storage systems timed out.

• Make sure the remote storage system is powered on and that NVS and cache are fully functional.
• Make sure that network relay devices are properly configured and functional. This includes cables, connectors, switches (zoning settings), extender devices, and all other devices connected to the extenders (when channel extender devices are connected).

Port Rejected

The local or remote storage system rejected the logical path link control function because all logical path resources in the local or remote storage system are used for other connections.

• Delete all unused remote paths using the raidcom delete rcu_path command of CCI.
• Remove all unused remote storage systems using the raidcom delete rcu command of CCI.

Serial Number Mismatch

The primary storage system's S/N does not match the specified S/N.

• Make sure that you entered the correct remote storage system S/N and model name, and local and remote storage system port numbers.
• Make sure that topologies (Fabric, FC-AL, Point-to-point) for the local and remote storage system ports are configured correctly.
• Make sure that data path relay equipment is properly configured and functional. This includes cables, connectors, switches (zoning settings), extender devices, and all other devices connected to the extenders (when channel extender devices are connected).

Invalid Port

The specified local storage system port is in the following status:

• Not mounted.

• A remote path is already added.
• The unsupported protocol, channel board, or port speed is used for the remote path.

• Make sure that the added remote paths do not have the same settings (the port numbers of the local and remote storage systems are not the same).
• Make sure that you entered the correct remote storage system S/N and model name, and local and remote storage system port numbers.
• Make sure that topologies (Fabric, FC-AL, Point-to-point) for the local and remote storage system ports are configured correctly.
• Make sure that data path relay equipment is properly configured and functional. This includes cables, connectors, switches (zoning settings), extender devices, and all other devices connected to the extenders (when channel extender devices are connected).
• Make sure to use a supported protocol, channel board, or port speed for the remote path.

Pair-Port Number Mismatch

The specified port in the remote storage system is physically disconnected from the local storage system.

• Make sure that you specified the correct remote storage system port number. Correct the port number if necessary.
• Make sure that the cables between the local and remote storage system ports and between the remote storage system and the switch are connected correctly.
• Make sure that the topology settings (Fabric, FC-AL, point-to-point) of the local and remote storage system ports are correct.

Communication Failed

The local storage system is connected to the remote storage system successfully, but logical communication timeout occurred.

• Make sure that the remote storage system port and the relay equipment are configured correctly.
• Make sure that data path relay equipment is properly configured and functional. This includes cables, connectors, switches (zoning settings), extender devices, and all other devices connected to the extenders (when channel extender devices are connected).

Path Blockade

Blockaded due to continual path or link failure.

See the corrective actions for the other path blockade issues.

The local storage system port does not work.

Repair the port on the local storage system, and then restore the path if this problem occurs again after the repair.*

The remote storage system port does not work.

Repair the port on the remote storage system, and then restore the path if this problem occurs again after the repair.*

The path relay equipment does not work.

Repair the path relay equipment, and then restore the remote path if this problem occurs again after the repair.*

The connection cable is physically broken.

Replace the broken cable, and then restore the remote path if this problem occurs again after the replacement.*

In Progress

Remote paths are being created or deleted.

Restore the remote path.*

Program Error

A program error is detected.

Restore the remote path.*

* To restore a remote path, it might be necessary to delete and then add the path again.

To delete the remote path by using the raidcom delete rcu_path command, see Deleting remote connections. To re-register the remote path by using the raidcom add rcu_path command, see Adding remote connections. If you cannot restore the path after performing these operations, contact customer support.