Troubleshooting when using CCI

Virtual Storage Platform One Block Volume Migration User Guide

Version
10.3.x
Audience
anonymous
Part Number
MK-23VSP1B018-01

When you migrate volumes or cancel migration through CCI, you might identify the cause of the error by referring to the log displayed on the CCI window or in the CCI operation log file.

The CCI operation log file is stored in: /HORCM/log*/curlog/horcmlog_HOST/horcm.log

Where:

  • * is the instance number.
  • HOST is the host name.

The following figure shows an example of error log message in the CCI window.



The following table show the cause of errors and the solutions for SSB2 error codes when SSB1 codes are 2E31, B9A0, B9A2, B9AE, B9AF.

Error Code (SSB2)

Cause of Errors

Solutions

0C96

The data reduction shared volume (DRS-VOL) specified for the migration source volume cannot be used.

The volume cannot be migrated. Delete and re-create the DRS-VOL.

0C97

The data reduction shared volume (DRS-VOL) specified for the migration target volume cannot be used.

The volume cannot be migrated. Delete and re-create the DRS-VOL.

2008

The setting of the T10 PI attribute does not match between the migration source volume and the migration target volume.

The volume cannot be migrated. Check the configuration definition file.

2027

The cache mode does not match between the migration source volume and the migration target volume.

The volume cannot be migrated. Check the configuration definition file.

202B

Multiple GAD pairs have been created by using the migration source volume.

Delete one or more GAD pairs for the specified volume, and then try the operation again.

2039

The migration source volume is the Quorum disk.

The volume cannot be migrated. Check the configuration definition file.

203A

The migration target volume is the Quorum disk.

The volume cannot be migrated. Check the configuration definition file.

203E

In the migration source volume, the serial number and the model of the virtual storage machine or the virtual LDEV ID has been changed.

After the configuration change has finished, try again.

203F

In the migration target volume, the serial number and the model of the virtual storage machine or the virtual LDEV ID has been changed.

After the configuration change has finished, try again.

204A

The current firmware version does not support the capacity of the migration source volume.

Specify a volume whose capacity is supported.

204B

The current firmware version does not support the capacity of the migration target volume.

Specify a volume whose capacity is supported.

204C

The migration source volume corresponds to either of the following causes:

  1. The volume is a GAD volume.
  2. The volume has the GAD reserve attribute.

Of the following actions, perform the one that corresponds to the actual cause:

  1. Place the GAD pair in the suspended status, and then migrate the volume.
  2. This volume cannot be migrated. Revise the configuration definition file.

204D

The migration target volume corresponds to either of the following causes:

  1. The volume is a GAD volume.
  2. The volume has the GAD reserve attribute.

The volume cannot be migrated. Check the configuration definition file.

2050

The migration target volume is being used with Volume Retention Manager.

Release the volume from Volume Retention Manager, and then migrate the volume.

2051

The migration target volume is being used with Data Retention Utility.

Release the volume from Data Retention Utility, and then migrate the volume.

2055

The migration target volume is being used with Universal Replicator.

Release the volume from Universal Replicator, and then migrate the volume.

2056

The migration source volume is being used with Universal Replicator.

Release the volume from Universal Replicator, and then migrate the volume.

2058

The migration target volume and the migration source volume belong to the same parity group.

The volume cannot be migrated. Check the configuration definition file.

205C

The migration target volume is being used with Universal Replicator.

Release the volume from Universal Replicator, and then migrate the volume.

206B

The migration source volume is the Deduplication System Data Volume (fingerprint).

The volume cannot be migrated. Check the configuration definition file.

206C

The migration target volume is the Deduplication System Data Volume (fingerprint).

The volume cannot be migrated. Check the configuration definition file.

206E

The source volume is being used as a GAD volume and as a ShadowImage primary volume of a pair that is undergoing a Quick Restore.

After the Quick Restore is complete, migrate the volume.

2070

The source volume is being used as a GAD volume and that pair is undergoing an initial copy or a resync.

Place the GAD pair in the suspended status, and then migrate the volume.

2074

The migration source volume is being used as a GAD volume, and the volume attribute (VOL_ATTR displayed by the raidcom get ldev command) does not match between the GAD secondary volume of the pair and the specified migration target volume.

Specify the same volume attribute (VOL_ATTR displayed by the raidcom get ldev command) to the migration target volume as the one of the the secondary volume of the GAD pair.

2075

The migration source volume is the secondary volume of the Thin Image pair.

Release the Thin Image pair, and then migrate the volume.

2076

The migration target volume is primary or secondary volume of the Thin Image pair.

Release the Thin Image pair, and then migrate the volume.

2089

The migration source volume is undergoing quick formatting.

Wait for the quick formatting to complete and then migrate the volume.

208A

The migration target volume is undergoing quick formatting.

Wait for the quick formatting to complete and then migrate the volume.

2090

The migration target volume is a DP-VOL which is not associated with a pool.

Associate a DP-VOL with a pool, and then migrate the volume.

2091

The migration source volume is a DP-VOL which is not associated with a pool.

Associate a DP-VOL with a pool, and then migrate the volume.

2093

The migration source volume is primary volume of the Thin Image pair.

The volume cannot be migrated. Check the configuration definition file.

2095

The migration target volume and the migration source volume are DP-VOLs that are associated with the same pool.

The volume cannot be migrated. Check the configuration definition file.

2096

The migration source volume is used by TrueCopy or Universal Replicator. The migration target volume is a DP-VOL.

Release the pair containing the migration source volume, and then migrate the volume.

20A5

The migration source volume is a DP-VOL whose capacity is increasing.

Wait until the capacity increase is completed. Then, you must specify a target volume which has the same capacity as the volume whose capacity is increased and migrate the volume.

20A6

The migration target volume is a DP-VOL whose capacity is increasing.

Wait until the capacity increase is completed. Then, you must specify a source volume which has the same capacity as the volume whose capacity is increased and migrate the volume.

20AC

The command ended abnormally because you specified for the migration source volume a volume that can be used only for a pool volume.

This error occurs when you specify either of the following volumes for the migration source volume:

  • An external volume for which the Data Direct Mapping attribute is enabled
  • An internal volume created from a parity group for DDP

The volume cannot be migrated. Check the configuration definition file.

20AD

The migration source volume is a DP-VOL. The volume is processing the Unmap command issued when the system option mode 905 is on.

Please retry the pair creation after a while. If the problem persists despite retrying, turn off the system option mode 905, and then retry the pair creation.

20AE

The migration target volume is a DP-VOL. The volume is processing the Unmap command issued when the system option mode 905 is on.

Please retry the pair creation after a while. If the problem persists despite retrying, turn off the system option mode 905, and then retry the pair creation.

20AF

The command ended abnormally because you specified for the migration target volume a volume that can be used only for a pool volume.

This error occurs when you specify either of the following volumes for the migration target volume:

  • An external volume for which the Data Direct Mapping attribute is enabled
  • An internal volume created from a parity group for DDP

The volume cannot be migrated. Check the configuration definition file.

20BA

No LU path or no namespace of an NVM subsystem (to which an NVM subsystem port was added in the NVMe-oF connection environment) is set for the migration source volume.

Set an LU path to the volume or a namespace of an NVM subsystem (to which an NVM subsystem port was added in the NVMe-oF connection environment) for the volume, and then migrate the volume.

20BB

No LU path or no namespace of an NVM subsystem (to which an NVM subsystem port was added in the NVMe-oF connection environment) is set for the migration target volume.

Set an LU path to the volume or a namespace of an NVM subsystem (to which an NVM subsystem port was added in the NVMe-oF connection environment) for the volume, and then migrate the volume.

20C5

The power supply is switched off.

Perform the operation again after the power supply turning on.

20D3

The migration source volume is a DP-VOL whose DP pool is being initialized.

Perform the operation again after the initialization of the DP pool has finished.

20D4

The migration target volume is a DP-VOL whose DP pool is being initialized.

Perform the operation again after the initialization of the DP pool has finished.

20F2

If the serial number of the virtual storage machine is set to the primary and secondary volume, the serial number set in the primary volume matches the serial number set in the secondary volume. However, the serial numbers of the physical storage systems and the virtual storage machines do not match.

The volume cannot be migrated. Check the configuration definition file.

20FA The migration target volume is an external volume mapped for nondisruptive migration. The volume cannot be migrated. Check the configuration definition file.
20FB Volume Migration is not installed on the storage system. Install Volume Migration, and then migrate the volume.

2301

Volume Migration is not installed on the storage system.

Install Volume Migration, and then migrate the volume.

2306

The LBA size does not match between the migration target volume and the migration source volume.

The volume cannot be migrated. Check the configuration definition file.

2309

The maximum number of pairs which can be set in the storage system is exceeded.

Reduce the number of pairs set in the storage system, and then migrate the volume.

2316

Soft Fence is set on the migration source volume.

Release the setting of Soft Fence, and then migrate the volume.

2317

Soft Fence is set on the migration target volume.

Release the setting of Soft Fence, and then migrate the volume.

231C

The combination of the pool IDs and CU numbers associated with the specified migration source and target volumes is a mixture of even and odd numbers.

Specify the CU numbers and pool IDs that are all even numbers or odd numbers.

231D

Volumes with and without Extent Space Efficient (ESE) attribute are mixed in the specified migration source and target volumes.

Use volumes with ESE attribute only, or volumes without ESE attribute only.

2322

The migration source volume is set as the leaf volume of ShadowImage

Release the ShadowImage pair, and then migrate the volume.

2328

The migration target volume is set as the secondary volume of ShadowImage.

Release the ShadowImage pair, and then migrate the volume.

232B

The volume that meets both of the following conditions is specified to the migration source volume or the migration target volume.
  • It is used by VSP One Block Administrator.
  • The volume to be swapped, that is used by VSP One Block Administrator, is not supported by VSP One Block Administrator.

Perform eather of the following actions:

  • If you want to specify the volume used by VSP One Block Administrator to the migration source volume or the migration target volume, specify the volume supported by VSP One Block Administrator to the volume to be swapped.
  • If you want to specify the volume that is not supported by VSP One Block Administrator to the migration source volume or the migration target volume, specify the volume to be swapped to the volume that is not used by VSP One Block Administrator.

232F

The migration source volume is already specified as the target volume of Volume Migration.

Release the volume from Volume Migration, and then migrate the volume.

2331

The number of slots does not match between the migration target volume and the migration source volume.

The volume cannot be migrated. Check the configuration definition file.

2332

You cannot add pair settings any more to the volume specified as the migration source.

Reduce the number of pair settings of the specified volume, and then migrate the volume.

2333

The volume specified by the migration cancellation is not a migration source volume

None. The specified volume is not a source volume.

2337

The migration source volume is a leaf volume of ShadowImage.

Release the ShadowImage pair, and then migrate the volume.

233B

The migration target volume is a primary volume of ShadowImage.

Release the ShadowImage pair, and then migrate the volume.

233C

The migration target volume is a secondary volume of ShadowImage.

Release the ShadowImage pair, and then migrate the volume.

2342

The migration target volume is already specified as the target volume of Volume Migration.

Release the volume from Volume Migration, and then migrate the volume.

2343

The migration target volume is set as the primary volume of ShadowImage.

Release the ShadowImage pair, and then migrate the volume.

2344

The volume specified by the migration cancellation is not a migration target volume

None. The specified volume is not a target volume.

2346

The migration target volume is a primary volume of TrueCopy.

Release the TrueCopy pair, and then migrate the volume.

2347

The migration target volume is a secondary volume of TrueCopy.

Release the TrueCopy pair, and then migrate the volume.

234B

The migration target volume is already specified as the source volume of Volume Migration.

Release the volume from Volume Migration, and then migrate the volume.

234E

The migration source volume is the deduplication system data volume (data store).

The volume cannot be migrated. Check the configuration definition file.

234F

The migration target volume is the deduplication system data volume (data store).

The volume cannot be migrated. Check the configuration definition file.

2350

The migration source volume is not paired with the migration target volume.

Deleting the pair or canceling migration is not available. Check the configuration definition file.

2351

The migration source volume and the migration target volume are set to the same volume.

The following operations are not available:

  • Migrating volumes
  • Deleting the pair
  • Canceling migration

Check the configuration definition file.

2355

The setting of Virtual LUN is different between the migration target volume and the migration source volume.

The volume cannot be migrated. Check the configuration definition file.

2368

The volume specified as the migration source volume is being used as the primary volume of the TrueCopy pair. The pair is in the COPY status.

Change the TrueCopy pair status from COPY to PAIR or PSUS, or delete the TrueCopy pair, and then migrate the volume.

2369

The volume specified as the migration source volume is being used as the secondary volume of the TrueCopy pair. The pair is in the COPY status.

Change the TrueCopy pair status from COPY to PAIR or PSUS, or delete the TrueCopy pair, and then migrate the volume.

236A

The migration source volume is the primary volume of a ShadowImage pair which is in the COPY(SP) or PSUS(SP) status.

Migrate the volume after the ShadowImage pair is changed to PSUS status.

236B

The migration source volume is the secondary volume of a ShadowImage pair which is in the COPY(SP) or PSUS(SP) status.

Migrate the volume after the ShadowImage pair is changed to PSUS status.

2370

The migration source volume is not installed.

The volume cannot be migrated. Check the configuration definition file.

2371

The migration source volume is blocked. Alternatively, the pool to which the migration source volume belongs contains a pool volume that is not in the normal status.

  • When the migration source volume is a virtual volume:
    • If a pool volume of the pool to which the migration source volume belongs is blocked, contact maintenance personnel.
    • If no pool volume is blocked and a virtual volume is blocked, recover the blocked volume, and then migrate the volume.
    • If neither pool volumes nor virtual volumes are blocked, contact maintenance personnel.
  • When the migration source volume is not a virtual volume:

    Recover the blocked volume, and then migrate the volume.

2372

The migration source volume is being formatted or being shredded.

Migrate the volume after formatting or shredding is completed.

2373

The migration source volume is a command device.

The volume cannot be migrated. Check the configuration definition file.

237C

The migration source volume is an external volume specified as a primary volume of TrueCopy.

Release the TrueCopy pair, and then migrate the volume.

2380

The migration target volume is not installed.

The volume cannot be migrated. Check the configuration definition file.

2381

The migration target volume is blocked. Alternatively, the pool to which the migration target volume belongs contains a pool volume that is not in the normal status.

  • When the migration target volume is a virtual volume:
    • If a pool volume of the pool to which the migration target volume belongs is blocked, contact maintenance personnel.
    • If no pool volume is blocked and a virtual volume is blocked, recover the blocked volume, and then migrate the volume.
    • If neither pool volumes nor virtual volumes are blocked, contact maintenance personnel.
  • When the migration target volume is not a virtual volume:

    Recover the blocked volume, and then migrate the volume.

2382

The migration target volume is being formatted or being shredded.

Migrate the volume after formatting or shredding is completed.

2383

The migration target volume is a command device.

The volume cannot be migrated. Check the configuration definition file.

2392

The migration source volume is the DP-VOL of the capacity saving status which is in the Deleting Volume, Deleting Volume (nn%) or Failed.

The volume cannot be migrated. Change the capacity saving status so that the volume can be migrated, or review the configuration definition file.

2393

The migration target volume is the DP-VOL of the capacity saving status which is in the Deleting Volume, Deleting Volume (nn%) or Failed.

The volume cannot be migrated. Change the capacity saving status so that the volume can be migrated, or review the configuration definition file.

B911

The pair operation command was rejected because the specified volume is not implemented.

Make sure that the specified volume is implemented.

B912

The pair operation command was rejected because the specified secondary volume is not implemented.

Make sure that the specified secondary volume is implemented.

B913

The pair operation command was rejected because the mirror ID is invalid.

Specify the mirror ID from 0 to 2.