Collecting Ops Center log files

Ops Center Installation and Configuration Guide

Version
11.0.x
Audience
anonymous
Part Number
MK-99OPS001-23

The following table provides the commands for collecting log files from Ops Center component products.

Product Command
Ops Center Common Services installation-directory-of-Common-Services/utility/bin/csgetras.sh -dir output-directory-path
Ops Center Analyzer Common-component-installation-destination-directory/bin/hcmds64getlogs -dir output-directory-path
Ops Center Analyzer viewpoint /opt/hitachi/analyzer_viewpoint/bin/diag
Ops Center Analyzer detail view

Analyzer probe server

Obtain the log files from the UI.
Ops Center Analyzer RAID Agent /opt/jp1pc/tools/jpcras output-directory-path-all all
Ops Center Administrator

/opt/rainier/bin/rainier-getlogs -dir [output-directory]

Check the location of collected log file (rainier-logs.tar.gz).

Ops Center Automator

Windows:

Common-component-installation-destination-directory\bin\hcmds64getlogs /dir output-directory-path

Linux:

Common-component-installation-destination-directory/bin/hcmds64getlogs -dir output-directory-path
Ops Center Protector

Collect a mini diagnostic log from a node:

diagdata --mini

Collect a full diagnostic log from a node:

diagdata --full

Ops Center API Configuration Manager

Windows:

REST-API-installation-destination\SupportTools\CollectTool\RestTI.bat -dir omaintenance-information-storage-destination

Linux:

REST-API-installation-destination/SupportTools/CollectTool/RestTI.sh -dir omaintenance-information-storage-destination