Deleting authentication data (Windows OS)

Ops Center Installation and Configuration Guide
Version
11.0.x
Audience
anonymous
Part Number
MK-99OPS001-25

If the KNAE04574-E warning dialog box appears although the removal completes successfully, the deletion of authentication data failed. Delete the data by running the hcmds64intg command on the server that administers user accounts (on the host running the product using Common Component and connected to the server)

To run the hcmds64intg command to delete the authentication data from a Windows host:

  1. Start all installed services of the products using Common Component products by running the following command:
    Common-Component-installation-folder\bin\hcmds64srv /start
  2. Delete the authentication data by running the following command: Common-Component-installation-folder\bin\hcmds64intg /delete /type component-name /user user-id /pass password
    • /type

      Specify the name of the component that you want to delete. Automation can be specified.

    • /user

      Specify the user ID of a user who has the Admin (user management) permission. If you run the command without the user option, you are prompted to specify a user ID.

    • /pass

      Specify the password of a user who has the Admin (user management) permission. If you run the command without the pass option, you are prompted to specify a password.

    Note: If you display a GUI window of another product using Common Component without deleting the authentication data, the following problems might occur, even after removing the Ops Center Automator server:

    • User management information of the Ops Center Automator server displays.

    • The button used to start the Ops Center Automator server is enabled on the dashboard. Clicking the enabled button causes a link error to appear.
    Note: If you use Common Services, see the Hitachi Ops Center online help for the steps to delete a user account.