Prerequisites and cautions for backing up Hitachi Ops Center applications

Ops Center Installation and Configuration Guide
Version
11.0.x
Audience
anonymous
Part Number
MK-99OPS001-25
There are specific and prerequisites for creating backups as described in the following table.
Application Precautions
All
  • Each server (or VM) to be backed up must have a Protector client installed and configured. (If a Hitachi Ops Center application is installed on the same server as the Protector master, no client is necessary.)

    Note: The Analyzer probe OVA includes the Protector client.

  • Protector stores backup files in a repository. Prepare a Protector repository that includes the total size of backup files for each product.
Administrator

Before backing up Administrator, verify the following:

  • Administrator service is running.
  • No backup or restore jobs are running.
  • The Virtual Appliance Manager log level is set to INFO (DEBUG or TRACE might cause the backup to fail).
Analyzer During a backup, the Analyzer server stops Common Component, so other products that are using Common Component also stop.
Analyzer RAID Agent RAID Agent backups only include settings information. If you also want to back up the performance data used by the API requests that access RAID Agent, see the section explaining RAID Agent backups in the Hitachi Ops Center Analyzer Installation and Configuration Guide, and run the htmhsbackup command.
Analyzer probe Instances of the Windows probes are not backed up when using Protector.
Analyzer On-demand real time monitoring module The on-demand real time monitoring module installed on a Windows host is not backed up when using Protector.
Analyzer Adapter Analyzer Adapter is not backed up when using Protector.
Automator
  • Automator running on Windows is not backed up when using Protector. Only Linux is supported.
  • During a backup, the Automator server stops Common Component, so other products that are using Common Component also stop.
  • Make sure that no tasks are currently being processed in the Automator "Status" column of the Tasks tab with a status of "In Progress", "Waiting for Input", "In Progress (with Error)", "Long Running", or "In Progress (Terminating)".
API Configuration Manager
  • When API Configuration Manager is installed by a non-root Linux user, you cannot back up by using Protector.
  • When backing up, API Configuration Manager cannot be used because necessary services are temporarily stopped.
Common Services If the server certificate and private key are stored in a location other than the following directory, manually back up the server certificate and private key:

/var/Common-Services-installation-directory/tls/