You must register information about Common Services in the Hitachi Remote Ops Monitor Agent so that log files can be automatically collected.
For details on Hitachi Remote Ops settings, see the Hitachi Remote Ops Installation Guide.
Using the Hitachi Ops Center Portal, create the user that Hitachi Remote Ops Monitor Agent uses to access Common Services, and assign the support-services group to the user.
For details on how to create a user, see Creating and editing Ops Center user accounts.
For details on how to assign a group to a user, see Assigning privileges to local (non-AD) Ops Center users.