Restoring VMs to original location fails with 'Restore failed to recover all the required VMs'

Ops Center Protector VMware Application Guide

Version
7.5.x
Audience
anonymous
Part Number
MK-99PRT004-04

Problem:

The following messages are displayed in the logs when attempting to restore a VM to its original location:

Handler 'VMwareESX' call failed: Restore failed to recover all the required VMs

Restore failed to recover all the required VMs *** Attachment count: 1 ***

The attachment identifies the VMDK file associated with the VM that failed to restore.

Cause:

If a VM only resides on one datastore, Protector will not consolidate that VMs snapshots when it is restored (thus all its intermediate snapshots are preserved). This can cause a restore failure under certain conditions.

Solution:

Try selecting Clone instead of Original location when specifying the restore location in Protector. This will cause Protector to consolidate the VM's snapshots.