Managing services

Ops Center Automator User Guide

Version: 11.0.x
Audience: anonymous
Part Number: MK-99AUT001-22

Getting started with Ops Center Automator
About Ops Center Automator
User responsibilities
Automation scenarios
Operational workflow for service administrators and service users
Built-in user accounts
Logging on
Accessing user profiles
Editing a user profile
Changing the password for a user account
Changing the system account password
Registering a license
Logging off
Navigating the interface
Navigating help
Using search features
Using column filters in tables
Using instant filters
About tags
Creating and assigning tags to services
Creating tag groups
User workflows by role
Admin user workflow
Develop user workflow
Modify user workflow
Submit user workflow
Starting Service Builder
Service Builder workflow
Viewing service and task summaries
Viewing the dashboard
Viewing dashboard reports
Most Frequently Failed Services report
Most Frequently Used Services report
Tasks Waiting for Action report
My Tasks report
My Favorite Services report
Managing services
Overview of Ops Center Automator services
Services tab
Workflow for creating a service
Creating or editing a service
Create Service window
Testing a new service
Releasing a service
Submitting a service
Disabling a service
Deleting a service
Updating the service template version applied to the service
Applying a specific service template version to the service
Example of provisioning
Managing scheduled tasks
About tasks
Tasks tab
About task status
Viewing task details
Responding to tasks
Suspending scheduled tasks
Resuming scheduled tasks
Canceling scheduled tasks
Stopping tasks
Forcibly stopping tasks
Trying the task again from the failed step
Retrying a task from the step after the failed step
Creating a similar task request
Archiving tasks
Deleting tasks from history
Working with service templates
Viewing service template information
Service Templates tab
Importing a released service template
Creating a service from the Service Templates tab
Exporting a service template
Deleting a service template
Updating a service template version
About provisioning service templates
About ESX cluster service templates
About ESXi host service templates
About ServiceNow ticketing service templates
About global-active device
About the Global-Active Device Setup service template
About online migration service templates
Administering Ops Center Automator
Viewing the Administration tab
Setup workflow with Common Services authentication
Setup workflow with local user authentication
Managing groups in Ops Center Automator
About user groups
Creating a user group
About service groups
Creating a service group
Viewing service groups
Assigning services to a service group
Assigning a user group to a service group
About infrastructure groups
Creating an infrastructure group
Viewing infrastructure groups
Assigning resources to an infrastructure group
Assigning service groups to an infrastructure group
Managing your user profile
Viewing your user profile
Changing your own password
Editing your own user profile
Managing users and permissions
About user roles
Viewing users
Creating a user account
Editing the profile for a user account
Viewing permissions
Changing permissions for a user account
Changing the lock status of user accounts
User ID and password policies
Configuring external authentication for users
Configuring external authentication for groups
Deleting users
Configuring connection settings
Configuring Web Service Connections
Configuring Ops Center API Configuration Manager connections
Configuring a Web Service Connection for Ops Center Administrator
Configuring a Web Service connection for Ops Center Analyzer
Configuring VMware vCenter connections
Configuring a Web Service Connection for ServiceNow
Configuring agentless remote connections
Registering storage systems to an Ops Center API Configuration Manager connection
Registering a local storage system to an Ops Center API Configuration Manager connection
Registering a remote storage system to an Ops Center API Configuration Manager connection
Deleting local storage system information from an Ops Center API Configuration Manager connection
Deleting remote storage system information from an Ops Center API Configuration Manager connection
Refreshing local storage system information in Configuration Manager
Updating local storage system status in Configuration Manager
Using shared properties
Built-in shared properties
Modifying the shared service properties
Configuring email and log settings
Setting up an external resource provider
About Ansible integration
Ansible module installation and prerequisites
Ansible modules for Ops Center Automator
Using the sample playbook
Using the AllocateVolumes playbook
Setting up secure communication with the Ansible control node
ServiceNow workflow integration
Prerequisite products for workflow integration
Importing an update set
Installing a MID server
Creating a REST message
Creating a REST Message for Ops Center Automator
Creating a REST message for Common Services
Creating a workflow
Creating a service catalog item
Running the workflow
Importing and exporting properties
Importing property values while creating, editing, and submitting a service
Properties file format
Exporting property values while creating, editing, and submitting a service
Services catalog
Server version required for each service template
Service template prerequisites
Service template supported platforms
Using Brocade Fabric OS
Using Virtual Storage Scale Out (VSSO)
Running multiple tasks
General settings for services
Allocate volumes service templates
Allocate Fabric Aware Volumes with Configuration Manager: Service details
Allocate Volumes with Smart Provisioning: Service details
Allocate Volumes with Clone/Snapshot: Service details
Allocate Volumes with 2DC Remote Replication: Service details
Allocate Volumes with Remote Replication (Global-Active Device): Service details
ESX cluster service templates
Installing Python and Python Library (Windows OS)
Installing Python and Python Library (Linux OS)
Allocate Fabric Aware Volumes and Create Datastore for ESX Cluster: Service details
Add Host to Cluster in vCenter: Service details
Remove Host from Cluster in vCenter: Service details
ESXi host service templates
Allocate Volumes, Fabric, and Datastore for ESXi Host: Service details
Global-Active Device service template
Setting up global-active device
Global-Active Device Setup: Service details
Online migration with Configuration Manager service templates
Migrating online data with Configuration Manager
Migrating online pairs for multiple hosts
Create Online Migration Pair: Service details
Create Online Migration Pairs for Multiple Hosts: Service details
Migrate Data for Online Migration Pair: Service details
Clean up Online Migration Pair: Service details
ServiceNow ticketing service templates
Call ServiceNow Table API: Service details
Create ServiceNow Incident Ticket: Service details
Update ServiceNow Incident Ticket: Service details
Retrieve ServiceNow Incident Tickets: Service details
Task Settings for services
Additional service templates
vSphere service templates
Modify Virtual Machine Configuration: Service details
Clone Virtual Machine: Service details
Delete Cloned Virtual Machine: Service details
Migrate Virtual Machine: Service details
Stop Virtual Machine: Service details
Start Virtual Machine: Service details
Restart Virtual Machine: Service details
Create Snapshot of Virtual Machine: Service details
Add Virtual Disk to Virtual Machine: Service details
Remove Virtual Disk from Virtual Machine: Service details
Delete Virtual Machine: Service details
Deploy and Setup OS on Virtual Machine: Service details
Get List of Virtual Machines from VMware vSphere: Service details
Script execution through the vCenter server: Service details
OS service templates
Get List of Users from Server: Service details
Get Lists of Users from Multiple Servers: Service details
Execute Remote Command: Service details
Hyper-V 2016 service templates
Add a virtual server (deploy/OS initial settings): Service details
Add a virtual server (virtual disk): Service details
Change virtual server specifications (CPU and memory): Service details
Delete virtual server: Service details
Obtain virtual server information list: Service details
Restart virtual server: Service details
Start virtual server: Service details
Stop virtual server: Service details
Importing service templates
Notices
Notices

This module describes how to manage Ops Center Automator services.

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