Importing a released service template

Ops Center Automator User Guide

Version

10.8.x

File Size

3.6 MB

Audience

anonymous

Part Number

MK-99AUT001-14

Admin and Develop users can import service templates to Ops Center Automator.

You must export and import templates if you are using two different Ops Center Automator environments. Service templates that are built and released in the test environment must be exported and then imported to the production environment.

All templates that are provided with Ops Center Automator are ready to use in the Services Templates tab. In addition, all templates that are released from Service Builder appear in the Service Templates tab.

In the Dashboard Guidance Menu select Import Service Template or from the Service Templates tab click Import to open the Import Service Template window. You can also import a service template from the Card View by clicking Import.
Browse to the template file with the file extension .st, or the template set .zip file, then click OK.
The template is added to the Service Templates tab with a "NEW" badge in the Card View. You can use it to create services.
If the selected file does not satisfy the following conditions, an error dialog box is visible and the import is canceled:
- The file name must be 127 characters or less in length.
- The file name must not contain multibyte characters.
- The service template set (.zip format) to be imported must contain templates (with the extension *.st).
Note: The files in the service template set are not verified. If the service template contains a service plug-in, the import result of the service plug-in is not visible.