Updating the service template version applied to the service

Ops Center Automator User Guide

Version
10.8.x
File Size
3.6 MB
Audience
anonymous
Part Number
MK-99AUT001-14

You can update the service template version applied to the service when you have imported a new service template. The Admin, Develop, or Modify role is required to update a service template version.

Archive all the tasks generated from the service before you update. To keep those tasks as they are, copy the corresponding service and update the applied service template version of the copied service.

On the Tasks tab, in the task view, verify that no tasks exist that were generated by the service with which you are updating the applied service template version. You can update a service template version applied to the service with corresponding task entries in the history list.

  1. On the Services tab, from the card view, select the service for which you want to update the applied service template version.
  2. In the service preview pane, click More Actions > Apply Latest Version.
  3. In the Apply Latest Version dialog box, confirm that the latest service template you imported is displayed and click Apply.
  4. In the Apply confirmation dialog box, click OK.