Retrying a task from the step after the failed step

Ops Center Automator User Guide
Version
10.8.x
File Size
3.6 MB
Audience
anonymous
Part Number
MK-99AUT001-14

When a task fails, you can debug and then try a task again from the step after a step that is in the Failed status. Retry actions are enabled in the Available Actions section of the Create/Edit Service window. When you select a single task to try again, ensure that the task is in Failed status.

  1. On the Tasks tab, select the task that you want to try again from the step after the failed step.
  2. Click More Actions > Retry the Task From the Step After the Failed Step.
  3. In the Retry the Task From the Step After the Failed Step window, click OK.
    The task runs from the step after the failed step and the status tells you whether the task failed or succeeded.
  4. If the task fails again, check the cause of the failure, take the required action, and then retry the task.