Tags are keywords or phrases that help classify and organize content by function, ownership, status, or other category. You can create custom tags, and assign tags to groups to manage service templates, services, and tasks. You can use tags to quickly sort and search for a service template, service, or task.
Tags are available on the navigation pane of the Services, Tasks, and Service Templates tabs. Only tags used in the tab are visible. You can click one or more tags to filter and quickly view the content by the associated tag. Click Clear to reset the view to the default settings.