You can integrate an Ops Center Automator service into a ServiceNow workflow. Integrating an Ops Center Automator service into a ServiceNow workflow consists of the following high-level steps:
Integrating an Ops Center Automator service into a ServiceNow workflow consists of the following high-level steps:
- Importing the update set
- Installing a MID Server
- Creating a REST message
- Creating a workflow
- Creating a service catalog item
- Running the workflow
Information about each of these steps is provided in this document, but you must see the ServiceNow product documentation for detailed information.
Note: For information about using Ops Center Automator ServiceNow templates to manage an entire workflow, see ServiceNow ticketing service templates.