Executing actions

Ops Center Analyzer User Guide
Version
11.0.x
Audience
anonymous
Part Number
MK-99ANA002-06

Execute predefined actions on a resource node. These predefined actions allow you to notify the appropriate IT administrators to troubleshoot the resource node problems.

Access the Execute Action window at any point during analysis from the following windows:

  • E2E View
  • Sparkline View
  • Analyze Shared Resources
  • Predictive analytics risk reports
  • Check Recovery Plans
  • Tools

Configure the system to perform the following actions:

  • Send email notifications

    For example, if a problem arises on a resource node, configure the system to send email notifications to the concerned administrator to troubleshoot the problem. Include the resource node information, troubleshooting methodology, and other information in the email template.

  • Run a command

    For example, if a problem arises on a resource node, execute the command action to automatically register the problem in a trouble-ticketing system, so that the concerned IT administrator can troubleshoot the node.

  • Submit a service through Ops Center Automator.

    For example, submit a service based on a template from Ops Center Automator to resolve a recurring problem.

  • Start granular data collection.

    For example, if your analysis requires data collection in intervals less than a minute, run the command for granular data collection.

  1. From one of the entry points, click a resource icon, and then select Execute Action.
  2. In the Execute Action window, view the list of defined actions.
    The Actions list will be empty if you have not defined any actions previously. Following is the high-level procedure for creating event actions:
    1. Create an event action definition file and save it to the Ops Center Analyzer installation folder.

      Ops-Center-Analyzer-installation-folder/Analytics/conf

      The default installation folder is /opt/hitachi.

    2. Restart Ops Center Analyzer, or run the reloadtemplate command to view the defined actions.
  3. Under Actions, select an action.

    • To send email notifications, select the action type Mail and then click Launch Editor.

      The email template is launched in the email editor. Alter the email template to suit your requirements.

    • To run a command, select the action type Command.

      The details of the command are displayed. Edit the Command Arguments field, then click Execute Command. If you want to run more than one command at the same time, you can create a batch or shell command. In the Execute Command window, review the details of the command and then click OK.

    • To collect data at shorter time intervals, select Granular Data Collection or Granular Data Collection with Volume.