The preferred method for registering an AD domain registration is by using DNS, which uses Ops Center Administrator security settings and locates AD servers based on DNS-based SRV records. If this method fails in your environment, which can happen when there are a large number of SRV records, you can register an AD domain by using VAM.
- Supported AD platforms: Currently, only Microsoft Active Directory is supported for AD authentication.
- AD domain registration is via DNS or by VAM:
Two methods can be used to register a Microsoft Active Directory account domain with Ops Center Administrator. The first uses the Ops Center Administrator security settings and locates AD servers based on DNS-based SRV records. The second method, using VAM, should be used only in the case that the first solution doesn't work. The one known reason why the first solution might fail is a large number of SRV records.
Verify the following:
- DNS server in Ops Center Administrator points only to DNS servers that are able to resolve SRV records for your AD environment. In a Microsoft AD environment, Microsoft DNS servers for a specific domain can resolve the SRV records for your AD environment.
- User has a Security Administrator role.
- If you plan to enable SSL / TLS, a Root Certification Authority Certificate is saved to a location that you can access.