Resolving log on issues caused by reloading firewall services

Ops Center Administrator Getting Started Guide

Version
10.9.x
File Size
782 KB
Audience
anonymous
Part Number
MK-99ADM000-17

If you reload or restart a firewall service on the Ops Center Administrator server, connections to Ops Center Administrator from a web browser may fail. Some firewall services are reloaded or restarted internally during Ops Center Analyzer setup and during Ops Center Protector installation or removal.

Run the following commands to resolve these issues:

  • For Docker, if you reload or restart the iptables service, run the following command on the Ops Center Administrator server:

    # systemctl restart docker

  • For Podman, if you reload or restart the firewalld, iptables, or nftables service, run the following command on the Ops Center Administrator server:

    # systemctl restart rainier

The following table shows the commands that reload and restart firewall services.

Firewall services Reloading commands Restarting commands
firewalld firewalld-cmd reload systemctl restart firewalld
iptables systemctl reload iptables systemctl restart iptables
nftables systemctl reload nftables systemctl restart nftables

The following table shows the firewall services that are reloaded and restarted when Ops Center Analyzer is set up:

Events Restarted firewall services
Installing Ops Center Analyzer viewpoint firewalld
Changing the port number for the Ops Center Analyzer viewpoint server by using the changeportnumber command firewalld
Installing the Ops Center Analyzer server firewalld, iptables
Installing the Ops Center Analyzer detail view server firewalld, iptables
Installing the Analyzer probe server firewalld, iptables

The following table shows the firewall services that are reloaded and restarted when installing or removing Ops Center Protector:

Events Firewall services to be restarted
Installing Ops Center Protector iptables
Removing Ops Center Protector iptables