Upgrading Ops Center Administrator by using backup and restore

Ops Center Administrator Getting Started Guide

Version
10.8.x
File Size
916 KB
Audience
anonymous
Part Number
MK-99ADM000-13
You must use the backup and restore method for upgrading in the following cases:
  • You are moving your Ops Center Administrator instance. In this case, you must upgrade by backing up your existing Ops Center Administrator instance, installing a newer version, and then restoring the previous instance. When upgrading, you can upgrade from 10.0.x or later to the current version.
  • You are migrating to a different container runtime (for example; migrating from Docker to Podman). In this case, you must upgrade by creating a backup of your existing Ops Center Administrator instance before uninstalling the older container runtime and installing a new one.
  1. Choose one of the following installation methods:
    • Use the preconfigured media ISO to deploy an OVA. The OVA installation deploys a VM with an operating system, Docker, and Ops Center Administrator.
    • Use the application installer to enable maximum control of the environment. The installer must be deployed in a Docker-compatible or a Podman-compatible environment that contains only the Ops Center Administrator application.
      Note: If you use the json-file logging driver, set the maximum log size to 50 MiB and the maximum number of files to 5.
  2. From the currently installed version, access the virtual appliance manager at: https://ip-address/vam
    • For application installer installations, use the sysadmin credentials.
    • For stand-alone preconfigured media installations, use the service credentials.
  3. When the virtual appliance manager opens in the browser, click Backup to download a backup file of the currently installed version. The file may take a few minutes to start downloading.
    Note: Ensure the virtual appliance manager log level is set to INFO before you upgrade. If it is set it to DEBUG or TRACE, the upgrade may fail with errors.
  4. After downloading the backup file, shut down the currently installed version.
    • If you used the Ops Center Administrator installer method, delete the Ops Center Administrator containers and images on the system before running the new installer. Refer to Removing Ops Center Administrator for more information.
    • If you used the Appliance model, the VM containing Storage Advisor or Ops Center Administrator is shut down at this time. You may want to determine a maintenance window to do this because the Ops Center Administrator product is unavailable until the upgrade is complete.
    • If the current version was deployed by using the application installer and if you want to migrate to a different container runtime (for example, migrating Docker to Podman), uninstall the old container runtime and then install the new container runtime on the host OS.
  5. Deploy the next version in the upgrade path using the method of your choice (virtual appliance or installer).
    Follow the instructions in the Getting Started content until the product is initialized and ready to use.
  6. In the new instance of Ops Center Administrator, log in to the virtual appliance manager by using the default credentials.
    • For application installer installations, use the sysadmin credentials.
    • For stand-alone preconfigured media installations, use the service credentials.
  7. When the virtual appliance manager opens in the browser, click Restore. You are prompted to upload the backup file that was downloaded earlier. Choose the file and upload it to the new Ops Center Administrator instance.
    The Ops Center Administrator appliance restarts. It may take up to an hour to restore the configuration. After the appliance is running, the upgrade is complete. (Optional) If the upgrade completed successfully, you can delete the VM containing the previous version of Ops Center Administrator.
    Note: Do not cancel the restore operation. Cancellation may corrupt the Ops Center Administrator instance. The progress bar may indicate 100% completion even though the operation has not completed.