Obtaining backups, diagnostics, firmware levels, and license keys

NAS Platform and Unified Storage Series 4000 Hardware Reference

Version
14.9.x
Audience
anonymous
Part Number
MK-92HNAS030-29
On the old server:
  1. If the server is online, using NAS Manager, navigate to Home > Server Settings > Configuration Backup & Restore, click backup, and then select a location to save the backup file.


    Ensure you save the backup file to a safe location off platform so that you can access it after the storage system is offline.

    The backup process performed by the embedded SMU will automatically capture both the SMU and server configuration files in one complete set.

  2. Navigate to Home > Status & Monitoring > Diagnostics download to download the diagnostic test results.


    Select the devices for which diagnostics are required by checking the appropriate boxes. Then click download.
  3. Navigate to Home > Server Settings > Firmware Package Management to verify the existing server (SU) firmware release level.


    The new server firmware version must match the failed server; otherwise, the server cannot properly restore from the backup file.

  4. Navigate to Home > Server Settings > IP Addresses to obtain:
    • Admin IP address and name
    • Cluster node IP address

    The evs list command also displays these IP addresses.