Collecting system backups and diagnostics

After replacing the battery, collect system backups and diagnostics.

1. Connect to the back-end NAS Private Management Switch.
2. Open a browser session to the SMU. (External: 192.0.2.1; Embedded: 192.0.2.2).
3. Login as the admin user.
4. Back up the Server registry (Embedded SMU - this includes the SMU configuration).
   1. Navigate to Home > Server Settings > Configuration Backup and Restore.
   2. Click Backup.
   3. Save the registry file to a location on your computer.
   4. Verify that the archive file can be opened and the contents can be extracted.
5. Backup the SMU Configuration - External SMU ONLY.
   1. In the GUI, navigate to SMU Administration > SMU Backup and Restore
   2. Click Backup SMU: Backup.
   3. Save the configuration file to a location on your computer.
   4. Verify that the archive file can be opened and the contents can be extracted.
6. Collect Diagnostics from the cluster.
   1. Navigate to Home > Status and Monitoring > Download Diagnostics
   2. Check only the check boxes and radio button shown below .
      
      

      

      
      
   3. Click download.
   4. Save to a location on your computer.
   5. Verify that the archive file can be opened and the contents can be extracted.
   6. If the archive file contains the words "MISSING_FILES", repeat step 6. If this does not resolve the issue, then check that both nodes are fully operational and resolve any issues identified before repeating the procedure.