Collect a final diagnostic as the last step in battery replacement.
-
Open a browser session to the SMU. (External: 192.0.2.1; Internal: 192.0.2.2).
-
Login as the admin user.
-
Collect Diagnostics from the cluster.
-
Navigate to
Home > Status and Monitoring > Download Diagnostics
-
Check only the checkboxes and radio button shown below.
-
Click
download.
-
Save to a location on your computer.
-
Verify that the archive file can be opened and the contents can be extracted.
-
If the archive file contains the words "MISSING_FILES", repeat step 3. If this does not resolve the issue, then check that both nodes are fully operational and resolve any issues identified before repeating the procedure.
-
Upload both the diagnostic taken in the beginning of the procedure and this diagnostic to TUF using the SR for the battery replacement.