HCP Node stays offline after node creation

Ops Center Protector User Guide

Version
7.9.x
Audience
anonymous
Part Number
MK-99PRT002-10
ft:lastEdition
2024-12-11

Problem:

After creating a HCP node, it remains offline:

Solution:

Ensure that the Proxy Node defined within the wizard and the Hitachi Content Platform node are time synced. If the time is different by over 5 minutes, then the node creation and future backup may fail. It is recommend that the system time on all nodes should have the correct date/time associated with their particular region and time zone.