Ops Center Protector User Guide

Version: 7.8.x
Audience: anonymous
Part Number: MK-99PRT002-09
Published: 2024-08-06

Before you begin
Prerequisites
Hitachi Block prerequisites
Generation 1 Hitachi Content Platform prerequisites
Generation 2 Hitachi Content Platform prerequisites
Amazon S3 prerequisites
HCP Cloud Scale prerequisites
Upgrading Hitachi Ops Center Protector
Upgrading to Protector 7.8
Concepts
Ops Center Protector Overview
About Ops Center Protector
Features and benefits
Data protection terminology
Architecture
Policy orientated data management
Real time monitoring
Storage hardware orchestration framework
Hitachi Remote Ops monitoring
Data security
Unified Backup Infrastructure concept
Security with Ops Center Protector
Protection from an external attack
Protection from a Compromised OS
Protection from a Compromised Account
TLS configuration for NGINX web server
Universal Tags
Node Concepts
About nodes
About node groups
About multi-tenancy for Hitachi block storage
Data Flow Concepts
About data flows
About two-step teardown
About data flow implementation
About many-to-one data flow topologies
About one-to-many data flows
About cascading data flows
About parallel versus serial data flows
About the parallel data flow solution
About the serial data flow solution
About best practices for drawing data flows
About best practices for naming objects
About Repository and HCP based backups
About Repository based batch backup
Host based granular file I/O data capture
About Repository based source side deduplication
About Repository to Repository backup
About tiering Gen1 Repositories to HCP
About Hitachi Block based backup technologies
About mover types used with Hitachi Block operations
About Thin Image and Thin Image Advanced differential and refreshed snapshots
About cascaded Thin Image and Thin Image Advanced snapshots
About ShadowImage replication
About TrueCopy replication
About Universal Replicator
About Global-Active Device replication
About Global-Active Device Cross Path
About three datacentre cascade (3DC)
About three datacentre multi-target
About three datacentre multi-target with delta
About static clones of a clone
About clone with replication
About snapshot with replication
About snapshot of a clone
About replication of a clone
About remote snapshot
About local and remote snapshots
About remote clone
About local & remote clones
About local snapshot and remote clones
About Hitachi Block replication adoption
Policy Concepts
About policies
About policy classifications
About VMware policy classifications
About Hyper-V policy classifications
Virtual machine consistency
About Microsoft SQL Server Policy Classifications
About path macros
About application quiescing
About synchronization groups
About the automated Mount operation
About the repurposing mount sequence
About the proxy backup mount sequence
Schedule Concepts
About Schedules
Monitor Concepts
About monitoring
Log Concepts
About logs
Notification Concepts
About notifications
Job Concepts
About jobs
Restore Concepts
About restoring data
About Hitachi block based replication swapping (takeover/takeback)
About restoring legacy application data
Restoring legacy Microsoft Exchange Server backups
Restoring legacy Microsoft SQL Server backups
Restoring legacy SAP HANA backups
Restoring legacy CDP and Live backups
Storage Concepts
About storage
About Repositories
Hardware and OS recommendations
About Cloud Nodes (Amazon S3, HCP and HCP Cloud Scale)
Report Concepts
About reports
About Global Replication reports
Access Control Concepts
About Role Based Access Control (RBAC)
About Access Permissions
About Ops Center Protector's implementation of RBAC
Selecting an Authentication Service
Authentication spaces
About Single Sign-On with Hitachi Ops Center
Authorising users and restricting access
Default access control configuration
Planning roles
Planning resource groups
Applying access levels
License Concepts
About licenses
UI Concepts
UI Timeout when Protector is linked to Ops Center
Data Protection Workflows
Data Protection Workflows Overview
How to protect your data
How to restore your data
How to protect Ops Center Protector
How to recover Ops Center Protector
How to protect Ops Center applications
How to restore Ops Center application backups
Host Based and HCP Workflows
How to batch backup a file system path to a repository
How to tier a file system path to HCP via a repository
How to restore a repository snapshot of a file system path
How to backup an onsite repository to an offsite repository
How to seed an offsite repository
Hitachi Block Workflows
How to snapshot an Hitachi Block LDEV with Thin Image
How to snapshot a file system with Thin Image
How to replicate an Hitachi Block LDEV with ShadowImage
How to teardown the S-VOLs of a replication removed from a data flow
How to reactivate a replication operation that has been accidently deactivated
Case 1: Replication operation has not been removed but the data flow is deactivated
Case 2: Replication operation has been removed and the data flow has been reactivated
Case 3: The data flow containing the replication has been deleted
How to create and use an Hitachi Block Host node
How to replicate a file system with ShadowImage
How to replicate a file system with Refreshed Thin Image
How to replicate a file system with Universal Replicator
How to replicate a file system with TrueCopy
How to replicate a file system with Global-Active Device
How to implement 3DC multi-target with delta UR replication
How to synchronize snapshots with a replication
How to automatically mount a snapshot or replication
How to mount an Hitachi block snapshot or replication
How to revert a file system path from a snapshot or local replication
How to swap (takeover/takeback) a replication
How to expand a journal
How to delete a journal
How to adopt a replication into Protector
How to dissociate a replication from Protector
How to snapshot disks of a Windows Server Failover Cluster (WSFC)
Tasks
Access Control Tasks
How to configure basic role based access control
How to configure advanced role based access control
How to create a resource group
How to create a role
How to create an access control profile
How to clone an access control profile
How to edit an access control profile
How to create an Authentication Space
How to configure an LDAP authentication space
How to create an Access Control Profile Association
How to view the access control settings summary
How to edit object permissions
Data Flow Tasks
How to create a data flow
How to connect nodes on a data flow
How to apply a policy to nodes on a data flow
How to activate a data flow
General Tasks
How to navigate to a page using the breadcrumbs
How to select a single item in an inventory
How to select all items on an inventory page
How to set a filter on an inventory
How to change the UI settings
Installation Tasks
Hitachi Block prerequisites
Generation 1 Hitachi Content Platform prerequisites
Generation 2 Hitachi Content Platform prerequisites
Amazon S3 prerequisites
HCP Cloud Scale prerequisites
How to install/upgrade Protector on Windows and Linux or AIX
How to upgrade Protector‘s PostgresSQL databases from version 12 to version 16
How to verify the SSL/TLS fingerprint of a client node prior to authorising
How to install a Protector master or client on a Windows cluster
How to install Protector on a node in a cluster
How to add the hub service to a cluster
How to add licenses to a clustered master
How to configure authentication for a cluster
How to remotely upgrade Protector client nodes
How to configure a third party firewall for Protector
How to configure addresses for nodes on multiple networks
How to configure a server-side SSL certificate using a UI with Ops Center
How to configure a server-side SSL certificate using a UI
Configure server-side SSL certificate using Windows
Configure server-side SSL certificate using Linux
How to configure a server-side SSL certificate manually
How to add our CA certificate to the certificate store
Using the CLI version of the certificate tool
How to unregister the current certificate
How to uninstall Protector
How to setup an existing Protector master for Ops Center
Removing Protector from Ops Center
Job Tasks
How to view and control running jobs
License Tasks
How to Add a License
How to view a license
Log Tasks
How to view logs
Monitor Tasks
How to trigger an operation from an active data flow
How to deactivate an active data flow
Node Tasks
How to add a node
How to authorize a node
How to stop the services
How to start the services
How to enable or disable encryption on a node
How to change the account credentials for a Block Device node
Notification Tasks
How to create a notification
How to configure email settings for notifications
How to configure SNMP Notifications
How to test a notification
How to customize alert notifications
About the notifications log message file
Policy Tasks
How to create a policy
How to edit a policy
How to delete a policy
How to add a classification to a policy
How to edit a classification in a policy
How to delete a classification from a policy
How to add a filter to a classification
How to edit a filter on a classification
How to delete a filter from a classification
How to add an operation to a policy
How to edit an operation in a policy
How to delete an operation from a policy
Report Tasks
How to view a report
Restore Tasks
How to view available backups
Schedule Tasks
How to create a schedule
Storage Tasks
How to view the status of a repository
How to view the contents of a snapshot in a repository store
How to view the status of a Hitachi Block storage device
User Interface Reference
User Interface Overview
User Interface Structure
User Interface Page Layout
Main Banner
Settings Wizard
About dialog
Online Help dialog
Navigation Breadcrumbs
Navigation Sidebar
Default Dashboard
Inventory Page
Tile Control
Button Icons
Universal Tags
UI Timeout when Protector is linked to Ops Center
Access Control UI Reference
Login Page
Access Control Dashboard
Access Control Profile Associations Inventory
Access Control Profile Association Wizard
Access Control Profile Association Details
Access Control Authentication Spaces Inventory
Access Control Authentication Space Wizard
Access Control Authentication Space Details
Access Control Profiles Inventory
Access Control Profile Wizard
Access Control Profile Details
Access Control Roles Inventory
Access Control Role Wizard
Access Control Role Details
Controlling access to UI features with Activities and Activity Groups
Access Control Resource Groups Inventory
Access Control Resource Group Wizard
Access Control Resource Group Details
Access Control Summary
Access Control Permissions Inventory
Common Controls UI Reference
Path Dialog
Date Time Picker
Date Time Range Picker
Hitachi Block Host Resize Dialog
Data Flows UI Reference
Data Flows Inventory
Activate Data Flow Dialog
Data Flow Wizard
Mover Bandwidth Settings Dialog
Generation 1 Repository Backup Configuration Dialog
Generation 1 Repository Destination Templates Inventory
Destination Template Wizard
Destination Template Details
Hitachi Block Snapshot Configuration Wizard
Hitachi Block Replication Configuration Wizard
Replication Configuration Wizard - In-System Clone
Replication Configuration Wizard - Refreshed Snapshot
Replication Configuration Wizard - Asynchronous Remote Clone
Replication Configuration Wizard - Asynchronous Remote Failover
Replication Configuration Wizard - Synchronous Remote Clone
Replication Configuration Wizard - Active-Active Remote Clone
Hitachi Block Mount Configuration Wizard
Data Flow Details
Jobs UI Reference
Jobs Inventory
Purge Jobs Dialog
Edit Job Purge Schedule
Acknowledge Jobs Dialog
Export Jobs Dialog
Job Details
Tasks Inventory
Export Tasks Dialog
Task Details
Licenses UI Reference
Licenses Inventory
Activate License Wizard
License Details
Logs UI Reference
Logs Inventory
Purge Logs Dialog
Log Purge Schedule
Acknowledge Logs Dialog
Export Logs Dialog
Session Log Details
Log Attachments Dialog
Monitor UI Reference
Monitor Inventory
Monitor Details
Trigger Operation Dialog
Monitor Status Badges
Node Groups UI Reference
Node Groups Inventory
Node Group Wizard
Node Group Details
Nodes UI Reference
Nodes Inventory
Node Type Wizard
File System Node Wizard
Microsoft SQL Server Node Wizard
Oracle Application Node Wizard
Hitachi Block Host Node Wizard
Hyper-V Node Wizard
Microsoft Hyper-V user privileges
VMware Node Wizard
VMware user privileges
Hitachi Block Device Node Wizard
Hitachi Content Platform Storage Node Wizard
Hitachi Logical Block Device Node Wizard
Basic regular expressions
Repository Storage Node Wizard
Amazon S3 Storage Node Wizard
HCP Cloud Scale Storage Node Wizard
Node Details
Node Type Icons
Node Status Indicators
Notifications UI Reference
Notifications Inventory
Email Notifications Settings Wizard
Notification Wizard
Policies UI Reference
Policies Inventory
Policy Wizard
File System Classification Wizard
Microsoft SQL Server Classification Wizard
Microsoft SQL Server Database Selection Wizard
Microsoft SQL Server Instance Credentials Dialog
Microsoft SQL Server User Privileges
Ops Center Classification Wizard
Ops Center Application Selection Wizard
Oracle Database Classification Wizard
Oracle RMAN Classification Wizard
Oracle RMAN Database Selection Wizard
Hyper-V Classification Wizard
Hyper-V Classification Preview Wizard
Hyper-V Resource Selection Wizard
Hyper-V Resource Selection Wizard – Browse Virtual Machines
Hyper-V Resource Selection Wizard – Browse by Virtual Machine Locations
Hyper-V Resource Selection Wizard – Browse by Virtual Machine Hosts
Hyper-V Resource Selection Wizard – Pattern search
VMware Classification Wizard
VMware Resource Selection Wizard
Disk Type Classification Wizard
Hitachi Block Classification Wizard
Path Classification Wizard
Select Classification Paths Dialog
Path selection rules
Backup Operation Wizard
Mount Operation Wizard
Replicate Operation Wizard
Snapshot Operation Wizard
Tier Operation Wizard
Classification Filters Wizard
Select File type categories dialog
Access Operation Wizard
Oracle RMAN Classification Wizard
Oracle RMAN Database Selection Wizard
Policy Details
Policy Classification Details
Policy Operation Details
Reports UI Reference
Reports Dashboard
RPO Report
Repository Usage Report
Backup Report
Pool Usage Report
Journal Usage Report
Network Transfer Report
HORCM Count Report
HCP Usage Report
HCP Cloud Scale Usage Report
S3 Usage Report
Reposotory Usage Report
Global Replication Reports
Report Filters
Export Report Dialog
Restore UI Reference
Restore Inventory
Block Restore Options
Hitachi Block VMware Snapshot Restore Wizard
Hitachi Block Snapshot or Replication Mount Wizard
Hitachi Block NVMe Snapshot or Replication Mount Wizard
Mount Wizard - Select Oracle Restore Options
Hitachi Block VMware Mount Wizard
Hitachi Block Revert Wizard
Revert Wizard - Configure Oracle Recovery Options
Hitachi Block Replication Swap Wizard
Hitachi Block Snapshot Details (Restore)
Hitachi Block Replication Details (Restore)
File System Node Mount Wizard
File System Node Revert Wizard
Host Based Backup Restore Options
Restore Repository Snapshot Wizard - File System
Restore Repository Snapshot Wizard – Ops Center
Restore HCP Snapshot Wizard - File System
Restore Amazon S3 / HCP Cloud Scale Snapshot Wizard - File System
Restore from host based backup Wizard - VMware
Repository Snapshot Details (Restore) - File System
Repository Snapshot Details (Restore) – Ops Center
Repository Snapshot Details (Restore) - VMware
HCP Snapshot Details (Restore) - File System
Amazon S3 / HCP / HCP Cloud Scale Snapshot Details (Restore) - File System
Schedules UI Reference
Schedules Inventory
Schedule Wizard
Schedule Item Wizard
Schedule Details
Storage UI Reference
Storage Inventory
Hitachi Block Device Details
Hitachi Block Host Groups Inventory
Hitachi Block Host Group Details
Hitachi Block Journals Inventory
Hitachi Block Journal Details
Hitachi Block Pools Inventory
Hitachi Block Pool Details
Hitachi Block Logical Devices Inventory
Hitachi Block Logical Device Details
Hitachi Block Snapshots Inventory
Hitachi Block Snapshot Details (Storage)
Hitachi Block Rename Secondary LDEVs Dialog
Hitachi Block Change Snapshot Expiry Date Dialog
Hitachi Block Record Details (Storage)
Hitachi Block Snapshot - Pools
Hitachi Block Snapshot - Pairs
Hitachi Block Snapshot - Logical Devices
Hitachi Block Replications Inventory
Hitachi Block Replication Details (Storage)
Hitachi Block Add to Host Groups Dialog
Hitachi Block Remove from Host Groups Dialog
Hitachi Block Replication - Journals
Hitachi Block Replication - Pools
Hitachi Block Replication - Host Groups
Hitachi Block Replication - Logical Devices
Hitachi Block Replication - Pairs
Hitachi Block Remote Path Groups Inventory
Hitachi Block Remote Path Group Details
Hitachi Block Device Advanced Settings Dialog
Hitachi Block Device Scheduled Cache Refresh
Hitachi Block Quorums Inventory
Hitachi Block Resource Groups Inventory
Hitachi Block NVMe Subsystem Details
Generation 1 Repository Details
Gen1 Repository Stores Inventory
Resynchronize Repository Store Dialog
Create Repository User Snapshot Dialog
Gen1 Repository Store Details
Repository Snapshot Details (Storage) - File System
Repository Snapshot Details (Storage) - VMware
Change Repository Snapshot Retention Dialog
Generation 2 Repository Details
Gen2 Repository Stores Inventory
Gen2 Repository Store Details
Repository Snapshot Details (Storage) - File System
Cloud Storage Details
Cloud Stores Inventory
Cloud Store Details
Cloud Snapshot Details (Storage) - File System
Command Line Interface Reference
Gathering diagnostic information with diagdata
Gathering diagnostic information with ‘support manager cli’
Triggering policies and operations with hdidcmd
Archiving master node setting with mastersettings
About the mastersettings.cfg file
Reducing repository size
Generating log messages with sendlog
Changing a node's profile with setconfig
Installing and upgrading Protector from the command line
Listing Oracle RMAN channel configurations with schedulershow
Commands used to generate GRR
Troubleshooting
Troubleshooting General
Error copying file during Protector upgrade
How to check if the link between nodes
Protector backups failing on some Linux distributions
Logging in with multiple tabs open causes circular log in request
Moving system time backwards causes problems
Session ID and access failure messages using IE
Unicode characters not displayed correctly in web UI
Troubleshooting Hitachi Block
SSB error code information
Cannot create any more snapshots
Cannot create snapshots in the specified pool
Cannot make a mounted snapshot multipathed
Cannot revert snapshot if source machine is unavailable
Cannot tear down adopted replication having other pairings
Clean-up actions not performed if replication setup fails
Error 10360 activating UR data flow with grouped source nodes
Error when removing replications from Protector
ISM crashed, shutdown or rebooted whilst activating a replication or snapshot data flow
Policy returns 'Could not start HORCM instance [...]'
Proxy node cannot access the LDEV's resource group
Renaming an LDEV fails due to unresolved variables
Windows 2008 Server doesn't show changes to reverted disk
Snapshot fails with error "Cannot create snapshots: specified pool does not have a platform type of "OPEN""
Replication fails with error "Replication policy specifies a pool that is not of type Thin Provisioning or Smart Tiers, cannot create secondary logical devices"
Error received stating "Failed to start HORCM instance for command device"
Troubleshooting HCP
Changing the namespace size on HCP node has no effect
Cannot connect to HCP or HTTP 503 Service Unavailable
Couldn’t resolve HCP host name
HCP connection returns HTTP status 403 Forbidden
HCP returns Request Entity Too Large error
HCP restore finished with minor issues
HCP Node stays offline after node creation
Troubleshooting Oracle Database
An online backup or mount fails
Failed to discover Oracle environment when creating application node
Oracle database snapshot fails to mount
RAC lock on database failed
Cannot find Oracle database metadata files on mount
Error when reverting on ASM in normal/high redundancy mode
Warning during backup if data/redo files in the same directory
Oracle RAC RPO based policy creates more snapshots than expected
Listing Oracle RMAN channel configurations with schedulershow
Troubleshooting VMware
VM MAC Conflict alarm when restoring cloned VM
Restoring VMs to original location fails with 'Restore failed to recover all the required VMs'
SAN transport message logged for non-SAN datastore
Host Based SAN Recovery fails with error writing to Virtual Disk
SRM recovery fails with 'Cannot process consistency group [...] expected [...] role target'
vRO Ad Hoc Backup fails with '[...] Tag 'HDID/Protector Ad Hoc' already in use [...]'
vRO Ad Hoc Backup fails with 'Cause: VMwareException[Tagging cardinality violation]'
Troubleshooting Amazon S3
Amazon S3 Node stays offline after node creation
Troubleshooting Oracle RMAN
ORA-27211: Failed to load Media Management Library
ORA-19511: ... sbtinit2: initialize communication failed
ORA-19511: ... sbtbackup: write to store not allowed
ORA-19511: ... Data Folder not found
ORA-19511: ... no Root Object
ORA-19511: ... database <dbname> not allowed
ORA-19511: ... Store exists but cannot be accessed
Troubleshooting Hyper-V
A virtual machine is not included in a backup.
A virtual machine is no longer included in backups after it has been restored.
Restore to original fails stating the node does longer exists
Restore to Hyper-V cluster fails as virtual machine already exist
Verification of Hyper-V credential fails
Virtual FC adapters, pass through disks or mapped ISOs are missing after a restore
VM is skipped during backup because config version is too small

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