A Quick Start Roadmap for Upgrading Hitachi Ops Center

Ops Center Quick Start Guide
Version
11.0.x
Audience
anonymous
Part Number
MK-99OPS006-07
ft:lastEdition
2026-03-16

You upgrade Hitachi Ops Center products by using the individual product installers or the Express installers.

This document provides a high-level look at the main steps required to upgrade Hitachi Ops Center by using the product installers or Server and Client Express installers with links to more detailed information. Depending on the product, you can choose which installation method to use:
  • The Server Express installer can install or upgrade one or more of the following:
    • Ops Center Common Services
    • Ops Center Administrator
    • Ops Center API Configuration Manager
    • Ops Center Protector
    • Ops Center Automator
    • Ops Center Analyzer
    • Ops Center Analyzer detail view
    • Ops Center Analyzer viewpoint
  • The Client Express Installer can install or upgrade the following products at the same time:
    • Hitachi Ops CenterAnalyzer probe server
    • Hitachi Ops Center API Configuration Manager
    • Hitachi Ops Center Protector Client

To use API Configuration Manager or Protector, the prerequisite program Command Control Interface is required. If you use the Server Express installer to install API Configuration Manager or Protector, Command Control Interface will also be installed. Do not use this instance of Command Control Interface for other purposes.

Note: If Command Control Interface has already been installed by using one of the following methods, upgrade it by using the Server Express installer:
  • Installation by using the Ops Center OVA
  • Installation by the Server Express installer
  • Individual installation of API Configuration Manager

If the currently installed instance of Command Control Interface is a newer version, it will be left in place.

If Command Control Interface was individually installed by using a different method, it will not be upgraded. If necessary, you can upgrade it manually.

If you do not want to use an individually installed instance of Command Control Interface and want to replace it with an instance of Command Control Interface installed by the Server Express installer, or if you want to replace an instance of Command Control Interface installed by the Server Express installer with an individually installed instance of Command Control Interface, see Replacing Command Control Interface

Step 1: Verify the system requirements and prerequisites

For a complete list of Hitachi Ops Center system requirements, go to the Ops Center documentation site and select Hitachi Ops Center System Requirements.

Note:
  • Hitachi Ops Center does not support installing other software products on the management server, but allows for installing software required by corporate policy such as anti-virus programs and third-party monitoring agents. Note that Hitachi Vantara does not take responsibility for or support any interactions between the third-party programs and the Hitachi Ops Center software.
  • When Common Services is installed, the following RPM packages are installed:
    • Amazon Corretto 21
    • PostgreSQL 15

  • Common Services starts the Common Services service by using the postgres user and postgres group created on the management server.

    Configurations where postgres users and postgres groups do not exist on the management server are not supported.

    If the users on the management server are managed by an external authentication server, the Common Services service cannot start when the OS starts.

Make sure that you complete the following actions on the installation destination management server:

  • To install prerequisite packages, the Server Express installer requires the repository settings for the yum command. Specify the yum repository settings in advance, or specify the settings by following the message displayed when you run the Server Express installer.
  • Administrator requires Podman as a container runtime.

    For Podman-related software (podman, containers-common, conmon, runc), make sure that versions supported by Administrator are installed on the management server.

    If they are not installed, install them by using the following methods:
    • Installation by using the Server Express installer

      When you install by using the Server Express installer, the yum command is run during the Administrator installation and the Podman-related software is installed. Configure the yum repository settings in advance or when running the Server Express installer so that a supported version of the Podman-related software can be installed.

    • Installation by using the OS media

      If the yum repository does not contain a supported version of the Podman-related software, install a supported version of the Podman-related software by using the OS media.

    For details on supported versions and how to install them, see the Hitachi Ops Center Administrator Getting Started Guide.

Note: If you run the Server Express installer, the iptables and firewalld settings are changed so that required communications can be established. If you use nftables, you must make the changes manually.

Step 2: Download the software

To download the software:
  1. Log in to Support Connect.
  2. Select Download Products and Updates.
  3. Under Software Download, scroll down and select Ops Center Installation Media.
  4. Download the Express installer and individual product installers as needed.

Step 3: Upgrade the software

Use the following links to get information for upgrading each product. After you complete the upgrade procedure, you can skip the initial configuration steps in the sections that follow because the previous settings are preserved during an upgrade.

Note: When upgrading Ops Center Administrator it is important to review the prerequisites carefully to ensure that you understand the container run-time requirements.