Connecting to the HDEBUG shell

Use the HDEBUG shell to troubleshoot Analyzer detail view server or Analyzer probe server problems.

1. Log on to the Analyzer detail view server or Analyzer probe server through an SSH client (like putty) using the account specified in the email alert.
   • Log on as the megha user to the Analyzer detail view server or Analyzer probe server (Password: Enter the megha user password.).
   • Log on as the root user to the Analyzer detail view server (default password: megha.jeos), or the Analyzer probe server (default password: app.jeos).
2. Open the HDEBUG shell using the following command:

   /usr/local/megha/dbgUtils/bin/hdebug.sh

3. Connect as an Analyzer detail view server or Analyzer probe server user:
   1. Run the command: connect --u user-name

      For example: connect --u admin

      Note:

      • Only the Active Directory and Local type of users can connect to the HDEBUG shell.
      • Active Directory users must include the fully qualified domain name using one of the following formats:
        • FQDN\user-name

          Example: corp.company\smith

        • user-name@domain-name

          Example: smith@corp.company

   2. Enter the password.
      Note: The HDEBUG shell saves the login information, so you will not need to enter the credentials next time you log in.

      To disconnect from the HDEBUG shell, type disconnect and then exit.