Configuring an SMTP server for AAM alerts on the Analyzer probe server

Ops Center Analyzer Detail View User Guide

Version
11.0.x
Audience
anonymous
Part Number
MK-99ANA007-06
ft:lastEdition
2026-03-16

To receive AAM alerts for the Analyzer probe server, you must configure an SMTP server.

Note: The Analyzer probe server supports the following SMTP authentication methods:
  • PLAIN
  • LOGIN
  1. Log on to the Analyzer probe server through an SSH client (like putty) using the following credentials:
    • User: megha
    • Default password: Enter the megha user password.
  2. Open the HDEBUG shell using the following command:
    /usr/local/megha/dbgUtils/bin/hdebug.sh
  3. Connect as a Analyzer probe server user:
    1. Run the command: connect --u user-name
      For example: connect --u admin
      Note: Only the Active Directory and Local type of users can connect to the HDEBUG shell.
    2. Enter the password.
  4. Run the command: setSMTPConfig
  5. Provide the following details when prompted:
    • SMTP Server Name: SMTP server IP address or host name
    • Encryption Type: SSL, TLS, or NONE
      Note: The following communicatiom methods are supported:
      • SSL: SMTPS
      • TLS: STARTTLS
    • SMTP Port: SMTP server port
    • SMTP Username: SMTP username
    • SMTP Password: Password of the SMTP user
    • Sender Email ID: Email account from which messages are sent to recipients.
    • (Optional) Max Size of Attachment: You can ignore this because AAM currently does not support attachment in email.
  6. By default, AAM also sends email alerts to admin users configured in the Analyzer probe server UI. To override this setting, run the following command:

    /usr/local/megha/dbgUtils/bin/hdebug.sh setAAMConfig --key aam.email.user --value comma-separated-email-addresses