The Analyzer detail view collects various log files that are useful for troubleshooting. The
Download Diagnostic Data feature provides the facility to download these files in an archive
file. If you cannot resolve the problem, send the generated data file with the error
messages to the customer support for analysis.
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Log on to the Analyzer detail view as the admin user.
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In the application bar, click
the Manage menu.
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In the
Administration section, click Download
Diagnostic Data.
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In the Download Diagnostic Data window, click
OK.
The system initiates the diagnostic data generation
process.
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Click Download.
Sample diagnostic data file name: diag_server_20190807011147.gz