Troubleshooting UCP Advisor VM reboot issues

Unified Compute Platform UCP Advisor Software Installation Guide

Version
4.8.x
File Size
6776 KB
Audience
anonymous
Part Number
MK-92UCP120-18
ft:lastEdition
2025-11-06

Use the following guidelines and suggested steps to help resolve issues when rebooting the UCP Advisor VM.

Condition:
UCP Advisor becomes inaccessible after rebooting the UCP Advisor VM, even though the pods are still running.
What it Means:
UCP Advisor is not accessible after rebooting the VM.
Corrective Action:
On the UCP Advisor VM, verify that the UCP Advisor-kong pod status is in the Normal state. Enter:
kubectl get pods -n ucp
If the UCP Advisor-kong pod is in the Init 0/1 state, then restart the UCP Advisor-kong pod. Enter:
kubectl rollout restart deployment ucpadvisor-kong -n ucp