Use the following guidelines and suggested steps to help resolve issues with logging on to UCP Advisor for the first time after deploying it with the Service Console.
- Condition:
- Unable to log on to UCP Advisor using the default credentials for the first time after deploying it with the Service Console. The following message is displayed:
The user name is required.
- What it Means:
- You must re-enter the default username and password.
- Corrective Action:
-
- Close your current browser session.
- In a new browser, enter the IP address of the UCP Advisor VM.
- Enter the following default credentials:
- Username: ucpadmin
- Password: overrunsurveysroutewarnssent
- Click Submit.
- Change the default password to a unique password.